-
June 2023 by Bonnie
They are great people that work there Bob really does want things to be right Will I return for service there you bet ya. Definitely recommend there service absolutely
-
May 2023 by Alex Ferreira
Had a great experience!! Bob the manager went above and beyond expectations! We will be back to rent again!
-
April 2023 by Kylian J
Very kind and very helpfull, they don't Ask any question, they just want to resolve my problemes
-
October 2022 by Allan
Overall good experience here. The staff was very friendly. It took them a long time to get my RV even after my appointment time, but after that the process was easy. RV was clean and in good working condition. I would rent from them again.
-
November 2021 by Andres Lo
I have rented from Cruise America in the past. This particular Cruise America was by far the worst. The engine failed once we parked at our campsite, and while we were driving, the floor underneath our feet got so hot, that our feet were burning through our shoes! It was too late to turn around, as we wanted to get to our destination and enjoy our vacation. Also, the dishes they gave us were dirty and we wasted water having to clean them prior to using, as well as after, which meant that we had less water than we needed for the trip. Furthermore, the cabinet above the eating booth was dislodged and we could not use the upper bunk safely, due to the handle to get up there was attached to this cabinet, and we were scared it would completely come down. To make matters worse, they denied the dishes were dirty when we returned the vehicle and didn't address the dislodged cabinet as an issue, nor the engine burning up. I do not recommend this sketchy place, nor it's staff. Be warned.
-
September 2021 by Kathleen Brown
Rented an rv for a long 4 day weekend. Ed at the counter was very helpful and knowledgeable. Would recommend them. Had a great trip only one snafu toilet leaked till we figured it out.
-
July 2021 by Kelly Anderson
We had a great experience with this company! Picked up the rv and it was clean, had a full tank of gas, everything worked and it was very comfortable. The gentleman explained everything to us about it and marked the damages that were already on the outside of the rv. He was so polite and kind. We returned it in the same condition we received it in, and made sure we cleaned it and emptied the black and grey water. I would definitely rent from them again and probably will! Thanks for a good experience! Everything worked great for our 4 day excursion!
-
June 2021 by Zilong He
Just returned from a 6-days RV trip with rental from this location. Had a 5 stars experience, Zed(sorry if I spell your name wrong) was friendly and helpful. Not sure what other 1 star reviews about, but I would definitely recommend renting RV at here for its clean RV, and wonderful service.
-
July 2020 by Louis Fappiano
I would give them 0 stars if possible. What a friggin joke. RV was DISGUSTING. Half the outlets did not work (checked the breaker but nada). I will NEVER rent from them again.
-
December 2019 by Marc Alaia
Awful, both at the corporate level and their local affiliate Miley Truck Rental. I'd never consider using either ever again.
-
July 2019 by John Bates
We had a great time until the fridge died with a hundred dollars of food and got no help from Cruise America. But had a great time anyway.
-
May 2019 by Ethan Hile
Great experience renting an RV. Fair prices, clean RV, friendly staff. We had a blast and were very comfortable in the RV. Easy to use and operate. Quick check in and return and no surprise charges.
-
October 2018 by corey koske
DO NOT RENT FROM THIS PLACE. The lady showing us the RV before we left for our trip explained pretty much everything and we were aware of the costs. EXCEPT.. THIS IGNORANT WOMAN SAID THE GENERATOR RAN ON PROPANE! Obviously, this was not the case. My friends and I were at a music festival and woke up Saturday morning to our generator off! We then shortly realized it was a gas powered generator that used the engines fuel! Jokes on us huh... 5 miles of walking in 90° heat to get gas.. Then when we return they charge us $100 for "cleaning the RV" when we ourselves spent over 30 minutes cleaning it! Also, the dude behind the counter looks like he's going to croke any minute. He has no idead whats going on at that place. JUST RENT SOMEWHERE ELSE IN PA AND SAVE YOURSELF THE TROUBLE!
-
May 2018 by amy shoemaker
I would MAKE sure you READ all the charges that ARE WRITTEN IN DETAIL ONLINE, IN THE CONTRACT, AND DISCUSSED with you prior to departure, that's FOUR Times (if you can read and write). My MotorHOME was absolutely SPOTLESS and clean like new. The fees for dumping, gas, propane, excess mileage, flat tire were ALL discussed prior to leaving. Additionally, it was Explained who to call in case of an emegency. First of all, I realize the FEE of $75.00/hr for cleaning is appropriate during vacation season, especiAlly when dog hair is all over the upholstery! So secondly, I ask, where is the con job? Grow up and act like an adult and return the HOME exactly as you receied it so the next day's renters have a clean and read to go MH. FINALLYTS, if you would have read Cruise America's policIES, watched the videos, and read the C.A.'s website, it States to return the motor HOME in the EXACT same condition in which you rented. Is that asking too much? You are provided with a broom, bucket, towel, TP and a tablet to dissolve excrement. I'm sure you have some kind of soap for cleaning or showering. So just clean up after yourself instead of acting like you're entitled to trash the HOME. Did you watch ALL the VIDEOS, ASK ANY QUESTIONS DURING YOUR WALK THRU, WAS IT CLEAN ENOUGH AND READY FOR YOUR TRIP? Where is the con? I'm sure you wouldn't have taken the MH If it was filthy, out of gas and water, full of black and grey water, smelled of FULL SEWAGE, A Broken refrig and generator, and wrecked? What more could you have asked? How about ALL SEATS Covered AND STUCK with dog hair IN THE SEATS? Out of gas & full of someone else's belongings? We stopped at a car wash and cleaned It like we received it and I think it cost us $5.00 in quarters.Our ONLY FEES WERE FOR THE PROPANE WE USED FOR THE REFRIGERATO @ 3.50hr for PROPANE, and $25.00 for allowing Mileys to dump the black and grey water. I hope the next rental customer who's been looking forward To their vacation is happy with how I left our MH. I'm positive they'll be pleaaed.
-
April 2018 by Michelle & Ian
Some of the cleanest rv's in the business. Cozy, comfortable, and very well maintained
