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July 2023 by Jay N.
Thieves. That's what Walmart Corporate customer service said about Robinson Walmart....PLUS are launching a police investigation...FINALLY...allegedly. Yet again, a delivery from Robinson Walmart was stolen by a driver, and the manager refuses to take phone calls, and refuses to come out of his office when I try to complain in person. Walmart customer service told me today, July 29, 2023, that they have had multiple complaints about delivery thefts by the drivers, and that they can never reach the manager about it, as he "will not answer the phone" This has happened more than 3 times to me over the past 2 years, and Walmart NEVER lifts a finger to do anything about it. What happens is you get a delivery notification from Walmart, with a picture of the delivery that is miles away from your house. ....And as is the trend in retail lately, the store (Walmart) does absolutely nothing about the theft. BEWARE: I verified with customer service as we made a replacement order together. EVEN IF you choose "shipping" rather than "delivery", the Walmart system automatically reroutes the order to delivery, and you get NO CHOICE and NO NOTIFICATION. For anyone in the Pittsburgh Area, this means Robinson Walmart, and this means theft by Walmart personnel.
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May 2023 by Veronica M.
How is it that I get 5 text messages that claims the product in on the truck(since sat!) and still no delivery? When I called customer service, they had zero helpful answers other than it will be there today. She Guaranteed it! Because her info states It's on the truck. Hahah! It's been on the truck since Saturday dummy. Don't order delivery from them ever. Walmart blamed FedEx, FedEx blames Walmart. Either way. I'm cancelling this order.
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April 2023 by Tenanta M.
the employees were very friendly. This walmart was much better than the independant on out in fox chaple pa which is now out of business.
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May 2022 by James S.
If a petrol station sold dog food, of rather go there and pay 3 tubes the price then deal with this place. Unbelievable.
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February 2022 by Kevin C.
I purchased a car battery and some tires from Walmart less than 6 months ago. I took my car to a reputable mechanic a few weeks ago. He told me that "the garbage Walmart battery was dead" and that it had taken the starter with it ($350). He jumped my car and I was able to get it to Sam's club to get gas (10 mins away). It was dead when I tried to start my car and had to get it jumped again to get it to Walmart which theoretically has a 1 year warranty on batteries. They told me that it would be several hours before they could charge the battery to which I replied that I had to pick up my kids. They recommended that I purchase a battery and that they would refund it out when the battery report came back good. I had them swap it and was only 10 minutes late to pick up my kids (1.5 hrs total). They called me that night and told me that the battery tested good so I told them I'd be up in the morning to have them swap it back out. I arrived in the morning and when it was my turn in queue (90 mins or so) they told me that I now owned 2 Walmart batteries and that they wouldn't honor the warranty. I refused this, have no contract with them, and simply disputed the charge with my credit card company. This testimony is being written on the day after the event.
