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March 2019 by Bao S.
Apparently I have no choice of which post office gets to deliver my mail or package. I order a amazon package and I even put a note on my mailbox stating that the house is located separately in back alley from the house up front and for all packages to be dropped off at the house. I checked my tracker to see if my package was here and it was so I went outside and it's know where at my front door so I checked again and there was a picture of where the package was, the package was left on my neighbor front gate steps †it's like they don't know how to read or follow directions. Then now my higher problem is I have 6 packages that I'm expecting for some reason all 6 package in the tracker says it was delivered okay deliver to where ????? There was no note or nothing stating the package was out for delivery. So I just lost 6 muther fucken packages that is know where to be found or located because they can't read where to deliver it to the correct house. This post office should be closed down or needs to get rid of all the bad apples and hire new staff who can do the job.
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June 2018 by Benjamin B.
Setting aside the geographics of any USPS location, one of their ongoing management problems in USPS today include careless actions from their CCA's. When a seasoned route carrier has a day off they assign a "CCA" (T6) to deliver and they create one error after another. One of their worst examples include delivering Rx packages to wrong number address. Can you spell dyslexia? Can you say millenials? Entitlement children. If and when you complain to management make sure you speak to a certified supervisor and not an acting supervisor (204b). A certified supervisor cannot cover up the complaint just to maintain quality service statistics. The problem will never get resolved.
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November 2017 by Sean H.
The entirety of USPS delivery drivers are absolute trash. Every single time I have ordered items from Amazon and chosen next day delivery, they fail to deliver in the respective timeframe, and then proceed to make various excuses as to why they were not able to deliver these packages on time. This is completely unacceptable, and they have personally done this to me, failed to deliver my packages, 3-4 times in a row now. They all need a complete overhaul of the trash employees that are currently employed there, and they need to have much better quality control in hiring and bringing in people who care. The customer service of each of the locations should not even receive a 1 star, if a certain time is promised, then just simply deliver the packages on time! The drivers are the worst I have ever known. Disgusting and unbelievable service.
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August 2017 by David M.
Let's be honest, who loves having to go to a post office. This place is just like anywhere else . Get here early enough to beat the foot traffic and you'll be fine. I usually use the drive thru drop box .This is very convenient. But if you have to walk in, I try and come in before 3pm. As for the staff there as helpful as can be . There usually busy after 3 and have a line out the door. So I understand why people might give a bad review.
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June 2017 by Adam P.
Fastest moving and shortest line I've seen at a post office. Staff was friendly and helpful. Decent parking provisions too.
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April 2017 by Lindsey Duval
The hours are wrong, fix them. What a huge inconvenience.
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March 2017 by Greg B.
I received one of those orange slips for "Sorry We Missed You" to pick up a certified package from the State of California. It said I could pick up anytime after 9:30 a.m. I go there at a little after 10 a.m. and the door is locked, with one of those clock signs saying they will return at what looks like 12:45, 15 min before they close? WTF? THAT IS NOT CUSTOMER SERVICE! While we're talking about customer service. I get the mail delivered to my home anywhere from literally 9 a.m. to after 5 p.m. I see deliver trucks with other postal deliverers in the neighborhood which consistently deliver their mail in the morning. I have a membership with NETFLIX. Before they moved from Midway to Rancho Bernardo, I received a DVD from NETFLIX every Monday, Wednesday and Friday. Now I'm lucky if I receive 2 a week. I'm unable to watch it and get it into the mailbox to get it out the same day like I used to. This is poor service. The USPS is a joke! If Trump needs to overhaul anything, it's the USPS! I called the post office and they told me there is a door as soon as you walk in to the left for pick up only from 9 a.m. to 1 p.m. I've only been there M-F during regular business hours and the sign on the locked door doesn't say anything about using this side door, it just states the hours they are open. I'm still leaving them with a one. I had to make 2 trips!
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February 2017 by Jaqueline F.
This place doesn't even deserve a star. All of the workers are honestly shitty. They all have attitude like someone pissed in their cereal, excuse my language. I'm pissed. If you don't mind being attended by people who lack enthusiasm and good energy, who are slow as turtles, by all means go here! Also you're charged to use tape.. despite each time they have been so rude, I have continued to go here because I don't believe in driving somewhere farther being that this is 0.3 miles from me, but I would rather waste gas then return here again.
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December 2016 by Rogelio S.
Friendly staff at this location which is small only 3-4 registers and usually only 2 open. When there is a long line staff from the back comes out to assist, this happens often. Parking is available but is a messy set up. You often see the public double parking on the side street. I wish they had a dedicated drop off counter or something.
