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March 2024 by Destiny Ortiz
Disgusting manager TOM, Verbally aggressive towards me and my daughter due to wrong repairs and its almost a year now and the parts to my vehicle have not been placed..Calls n run arounds with my 500$ copay I want refunded.I do not recommend this place to anyone!They seem friendly but once you bring your car back because you find something wrong that should of been fixed when they had it , they'll insult you and try make you sign a paper that they fixed it! I didn't sign it and they have not completed the work on my vehicle neither!
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March 2024 by Amanda Karcher
Body by Cochran is an outstanding shop to work with. I have used them twice for repairs and everything from body work to service has exceeded expectations. Gina is fantastic at updating you on progression and working with a difficult insurance company through a claim if you ever have this experience. If you are in need of services, I highly recommend choosing this company for responsive communication and timely, skillful repairs.
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February 2024 by J. Mitch
Service is phenomenal, walked in and I felt like I was family. Highly recommend!!! Don't go by give em try!!! J.Mitch gives ? ?
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February 2024 by Vaughan Greil
Had to take vehicle back to fix the adjustment on the new hatch they installed. Still not really corrected
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February 2024 by Brian Graf
Very professional with great customer service. Very satisfied with their work.
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February 2024 by lachu bhattarai
TO WHO MAY I CONCERNTesla familythey wil make sure it’s %100 fully charged when u pick your vehicle up . Love this technician. Super quick !
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February 2024 by Pyetre Zavodchikov
They di great work, granted my insurance slowed everything down to a snails pace as it naturally does, but I can confidently say I am beyond satisfied with their work.
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February 2024 by Suraj Bhandari
If you are not fluent in English and don’t have much knowledge about car, this is not a place for you. My antitheft sensor was broken during repair in this shop and their technicians could not figure out why it’s not working. I was confused where to take it and who will pay for it. Thankfully my auto insurance paid to fix it. But it’s aftermarket parts. They don’t have Honda certified technicians. If they had I would not have to take it to Honda service center to have diagnostic test done and fix it. Stress after accident, more stress after taking my car to fix here.
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January 2024 by Sierra Brooke
Great experience very nice people overall. The work was done on the date they originally gave me. They also shined up my tires and looks like they cleaned the outside of my car which was a nice courtesy.They also make getting a rental super easy. They have enterprise meet you at the shop and you can even drop it back off there without waiting. I would highly recommend this location.
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December 2023 by Tim Luttringer
Had a couple small isssues when picking up the car. However the manager was easy to work with and had everything addressed. Paint work looks great
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December 2023 by Nicholas Stanziola
The final results were good; however, after waiting a very long time, their initial sloppy work had to be corrected before we could accept the vehicle. Details matter, especially in vehicle body and paint work. I wouldn't hurry back to this establishment.
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November 2023 by Douglas McBee
I would highly recommend Cochran. My vehicle was taken into the shop within a couple days. I was kept updated the entire time. ( Which my friends could not believe the body shop called me to give updates.). The vehicle was repaired quickly.
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October 2023 by Cheng Zhang
I visited this shop initially in August for a minor repair on my car, expecting professionalism given the nature of my car's brand. The initial estimate seemed straightforward both in terms of cost and duration. Firstly, after turning in my car, I was informed that the necessary parts hadn't arrived. I had to retrieve my car and wait. Over the following months, I made multiple inquiries, only to face delays and uncertainty. The parts, which should have been available much sooner, only arrived in October.And just when I thought things would proceed, they hit me with unexpected additional costs and an indefinite repair timeframe. I felt a sense of inconsistency in our communications, with terms and conditions changing without transparent justification. Furthermore, the mention of additional services, which if essential should have been clarified at the outset, added to my frustration. And now, after deciding to discontinue their service, they are not fully guaranteeing the return of my deposit, hinting at potential restocking fees.It's quite disappointing to experience such delays and uncertainties, especially with a renowned car brand. Based on my experience, if you're considering this shop for repairs, I'd advise you to approach with caution and perhaps seek other more reliable options.
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September 2023 by Carl Murawski
I was extremely pleased with the quality of work and customer service I received at Body by Cochran as a result of a recent repair to my vehicle.My vehicle looks like new and the work was completed ahead of schedule. Everyone on the Cochran team was extremely helpful, knowledgeable, and courteous.I highly recommend Cochran for any body work your vehicle may need!Service: Body & Trim
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July 2023 by Michelle Jalili
I had a great experience at body by Cochran. Victoria was the best she informed about everything that was being done with my car.Services: Auto engine diagnostic
