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December 2023 by John B
One of the best friendliest cleanest planet fitness around
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December 2023 by Farid Mammadov
It is nice gym and staff is also nice, only thing they need bench presses and scale for checking weights.
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December 2023 by Servio Medina
Very clean and the people are friendly. It can be crowded at peak times but off-peak hours are the best times.
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December 2023 by Kelly Elder
Clean enough, plenty of equipment for us to get in and get out! NEED TO HAVE A RECYCLE BIN for all those plastic bottles that move through your facility. This should be a standard for all PF facilities!
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December 2023 by Josh Harper
PF needs to contact this franchise and ask why it is in such poor condition. Every smith machine needs serviced. If you allow the bar to fall, it drops like a feather. If you push against it (Bench Press) you add an extra 10-20lbs. The men's sinks smell like backup sewage. I hate lifting here and I try to avoid this particular location as much as possible.
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October 2023 by Bruce K.
Super crowded on a Tuesday evening, so much so that I couldn't even get a picture of any of the equipment without another person in it. I won't do that - no lunks! - so we have only the outside today.The thirty minute circuit worked well for me today and then I was able to pop into the locker room for a decent shower. Good changing area and the hot water worked well.Definitely a good stop. One caution is the parking area. It is narrow and you must follow the directional signs. There is absolutely not enough room to fit two cars past each other and I did have some challenge finding a long enough space for the Sprinter van.
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October 2023 by Carl Brockmeyer
Great equipment and always available machines. Inexpensive monthly rates make a membership an easy decision.
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September 2023 by Marie Stern
I have had a good experience at this gym. All the staff are nice and gym is clean. Thomas has been helpful staff member
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June 2023 by Chris G
EDIT: I went into this gym to freeze my membership for a month. I was told that it was all set. Now four days later I see they took the fee out of my checking account anyway. EDIT#2 : I had to call the other location that I signed up into to figure out what was going on. That manager explained things that the Castle Shannon clerk didn't say anything about: You can't freeze your membership the day before it's due. Freeze your membership before/by the 10th. My advice to anybody is to ask for a manager. To be perfectly honest, I don't know if this is stated in the contract or not. ORIGINAL REVIEW: When I arrived, the person behind the counter was a different person and was also very knowledgeable about policies practices and what she had to do to fulfill my request. The gym also looked very clean. I hadn't worked out in that gym previously I am a black member and look forward to one day working out in that gym and the rest of them. Great customer service.
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June 2023 by Eman_Playz
Was here on a Wednesday night, and was helped by a lady named Margaret. She was stellar, and helped assist me with questions and concerns I had. Give her a raise
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June 2023 by Andrew B.
If I could give this gym zero stars I really would. Steer clear of that gym if you are not a Mt Lebanon High school, an overweight person trying their hardest to lose weight, a new client, can only be able to workout between the hours of 4 to 9 pm, or be socially awkward. There are nothing there at that gym but arrogant punk Mt Lebanon high school kids, wanna be alpha MAGA men all over South Hills and soccer mom CrossFit Karens who will steal your spot the moment you step out to change your dumbbells, handles, machines. The managers there do nothing but stand there and text. The employees look like they literally would rather be somewhere else. The entrances, machines (only half of them work anyhow), locker rooms, showers (they don't work most of the time) are ALL CRAMPED. Traffic getting in and out of there is very bad as cars speed in and out. AVOID. THAT. GYM.
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April 2023 by Antonio Casciato
Many people enjoy working out at this gym, and I can certainly understand why. The facilities are well-maintained, and the equipment is top-notch. Additionally, the atmosphere at Planet Fitness is very supportive and welcoming, which makes it a great place to work out.Regarding the need for a free weight benching and squatting area, I can see why this would be important for many gym-goers. Weightlifting is a popular form of exercise, and having access to this equipment is essential for those who want to build muscle and strength.
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April 2023 by LAK
Surprisingly, I like this place. I joined to rehab my knee and because it is $10 per month. The place is clean and the equipment in really good shape. The people are friendly, but keep their distance. Only a couple gross people there, but not too many.Front desk workers are very nice and helpful. I like to take purple Tootsie Rolls on the way out, which of course is counter-intuitive to my working out, but I like free candy.Locker room is laid out well and is functional. I do not see alot of people using it except for bathrooms.One suggestion: get some massage tables so I can stretch on them as I cannot get on the floor yet. Need raised stretching tables, especially as your clientele has alot of older people.
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March 2023 by Maya Mahler
Castle Shannon Planet Fitness is by FAR the cleanest gym I've ever been to. The staff is friendly but unintrusive, the members are friendly, the equipment is in amazing condition, and the staff regularly cleans literally everything in the gym. I've gone to other Planet Fitness locations and they're okay, but I love the Castle Shannon Planet Fitness!
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March 2023 by Cara Langerman
I’ve been holding off writing this. This location recently got new treadmills. Their appearance is nice, but that’s about it. I do running intervals (high speed, and then low speed quickly) and it takes about 10 seconds for the machine to catch up. Today I decided to walk on an 15% incline. When I I was done with this workout, I put the incline back down to 0% and it stayed at 15% no matter how many times I tried to get it down. The machine even said the incline was at 0% when it clearly was not. This was extremely frustrating as I just wanted to walk normally after completing a hard workout. Very frustrating!