Citadel Credit Union is known for its friendly and helpful staff across various locations. Customers appreciate the excellent service, with staff members taking time to explain account details and assist with questions. The bank offers competitive loans and rates, alongside a strong emphasis on security. Even after relocating out of state, many choose to keep their accounts due to the exceptional service they receive. Overall, Citadel Credit Union is highly regarded for its commitment to customer satisfaction.
The people at this bank are always friendly and very helpful. Kim helped my daughter and I open a teen checking account today and she was wonderful. She took the time to explain everything about the account to my daughter and was overall a lovely person. Thank you!!
April 2025
Competent, friendly personnel satisfied my every banking need.
July 2022
The staff at this branch always go above and beyond! Great place to bank!
