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December 2022 by Jessy Babin
I have been with Citadel for 30 years and have to say they have gone down greatly in my estimation. I spent over an hour on the phone and video calls still have not been able to do the simple task of changing my PIN number. Get it together, Citadel - I am seriously considering changing over to another bank. And charging $2 for every ATM that is not Citadel??? Disgusting.
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December 2022 by marianne warren
I’ve been to Limerick, Audubon, Norristown and plus phone calls. They are such a nice group of people that work in those branches. I have moved to another state Florida where there are no Citadel banks but I choose to keep my accounts because they really go out of their way to help in anyway they can. Thank you Citadel for such great employees!
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July 2022 by Zac Ego
Could not get change here
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July 2022 by Cheryl Lagunilla
The staff at this branch always go above and beyond! Great place to bank!
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July 2022 by J. Florre
Drive through ATM is constantly broken.
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February 2022 by Karan Kumar
Awesome service and lovely people.
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June 2021 by jlhelt1990
Staff are nice here but the drive up ATMs seem to have something going on with them 90% of the time I come to this location.
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May 2021 by Chris Policastro
All good
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January 2021 by Pat Webster
Great place to do your banking. Friendly and competent management (Jenna Baker) and staff
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July 2020 by Arthur Henry
Very thankful that they reopened, I needed to straighten out my account for automatic withdraw. Sometimes you just need to see someone in person. Chris was very helpful and explained other services to me." Covid 19"
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October 2019 by Jen H.
Soo funny! We were driving to our Citadel and my husband is there all the time for personal business. I was joking around because I said, "when they walk in do they know you by name and say Hello Mr H (last name)". He was saying "Sure they do!" I thought he was kidding with me. So we walk in to Citadel and Faye, greeted him with "Hello Mr H (last name)." And I got a hearty chuckle out of that. Yes they DO welcome you and know your name - if you go there often enough. Faye was welcoming and ushered us to her desk. She offered us water or coffee and was very personable and like able. My husband had some questions on some banking things they were offering and Faye was able to easily answer his questions. I have only gone a handful of times and they are always pleasant and personable. I've not used the drive through. The building is beautiful and the landscaping is bedecked with fall flora, and a weedless lawn with very manicured grass. Just an all around attractive building, for us a stellar location and top notch staff.
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August 2019 by Scott Kampmann
of course..that team is AWESOME
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June 2019 by Bob Garrett
nice place to bank with - nice folks
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March 2019 by Linda Nicholas
Fast, efficient, and friendly staff who will set up accounts, etc. No tellers you use ATM for everything...transfers, deposit, withdrawls,etc. At the Limerick branch
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January 2019 by Nanci
Very friendly & understanding. My first bank, I have one car loan with them & have been banking with them for 4 years.
