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November 2023 by Daria Lesher
This is the worst health care provider we've ever dealt with.My 12 year old daughter had an appointment in March '23 with a podiatrist at Highpoint Foot & Ankle for ankle pain.We were not impressed with the doctor or office staff at all, they all seemed to have a bad attitude, which is odd especially when you're treating children.My daughter was prescribed orthotics. It is now end of October, 7 months later, and the doctor won't release her orthotics to her claiming there's an issue with the $ amount they got paid by the insurance provider (provider is a contracted in-network provider with this insurance). So they kept our deposit , the amount insurance paid them , and won't release the orthotics. I've never had such a ridiculous experience with a medical health provider , and the one who's penalized at the end is a 12 year old kid who is still in pain!
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January 2023 by Ju Young Jeon
Came here to fix toe nail, and doc made me to comeback 3 times and still having a same problem. I did research myself for a root cause and permanent solution to fix the issue. Yeah, keep charging the bills to my insurance company for cutting and cleaning. Hmm.Also, receptionist has a pretty aggressive attitude. Not good. Looks like most patients are old people, go figure. Kind of sorry for bad review, but leaving my experience.
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December 2022 by J J
Came here to fix toe nail, and doc made me to comeback 3 times and still having a same problem. I did research myself for a root cause and permanent solution to fix the issue. Yeah, keep charging the bills to my insurance company for cutting and cleaning. Hmm.Also, receptionist has a pretty aggressive attitude. Not good. Looks like most patients are old people, go figure. Kind of sorry for bad review, but leaving my experience.
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December 2022 by Razerdeath89
Came here to fix toe nail, and doc made me to comeback 3 times and still having a same problem. I did research myself for a root cause and permanent solution to fix the issue. Yeah, keep charging the bills to my insurance company for cutting and cleaning. Hmm.Also, receptionist has a pretty aggressive attitude. Not good. Looks like most patients are old people, go figure. Kind of sorry for bad review, but leaving my experience.
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October 2022 by ANDREW Bachmann
I have been going to this office for the last 4 years. This after going to two separate other offices similar in the area. Needless to say my experience with the first 2 were not great so when I started coming here I was skeptical. However the staff here have exceeded my expectations time after time again. From the moment you walk in the door your greeted with smiles and offered a bottle of water. The staff is Genuine and truly understands each individual problem of mine and have helped me soMuch to resolve them. I would definitely recommend this office to anyone looking for a great podiatrist
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January 2021 by Dylan Brown
I was very pleased after my first experience with Dr. Cohen. I walked in there with pains ?on the balls? on my feet , and I walked? out feeling like I was walking on a cloud☁️. After my pleasurable first correction, I couldn’t help but to go back?. The lovely lady at the front desk greeted me with happiness. If you have foot pain, Dr. Cohen?⚕️is my go to foot doctor, especially if you have grueling Bunions and ingrown toenails.
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January 2021 by Ethan Cohen
Dr. Cohen makes it a very pleasant and comfortable experience. The women at the front desk are very kind as well! I strongly recommend you come to this podiatrist because they know how to get the job done!
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January 2021 by Jeff Williams
I have been seeing Dr. Cohen at Highpoint Foot & Ankle Center for a couple of years. Not only is he an excellent doctor, the staff is always courteous and helpful. This practice does not overbook and I never have to wait for an appointment. I highly recommend this practice!
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December 2020 by William Campbell
Great experience with all the staff, very knowledgeable, efficient and organized!! Never have to wait - always on time with visits! I was in major pain and now I am back to walking like normal - thank you Dr. Melissa Malamad and TEAM!
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December 2019 by Sheri Wright
My mom went to this office and had a horrible experience! They did not help her issue and the bill was outrageous. Then they did not submit to the insurance properly so it was declined. Rather than follow up they made her do it. When she found out it was because they did not submit the referral from the primary care physician and told them that, they complained about having to research that then and that theyd have to get back to her. In general the staff was rude and unhelpful I never did manage to resolve her feet problems.
