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February 2024 by Reef Route Aquatics
Bad experiences with their API General Cure. Use with caution. Reaching out for support was a waste of time, and failed to resolve my issues.
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June 2023 by Jane Doe
All fishes DIED. It is sad that they don't care.
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March 2022 by Ernesto Soules
Very good experience loading.
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March 2020 by david europe
Truckers:
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June 2019 by HighChief OtunbaOmowale Agbasaga
...EXCELLENT...
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April 2019 by Sandra Ruotolo
Nice facility, however limited transportation so no job offer
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January 2019 by P Z
I broke my ammonia testing tube....called to find out how much water to do test properly. they informed me and are sending me a new test tube replacement for no charge. Thank You Mars Fishcare Inc.
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October 2017 by Cindy Gruberger
This company has THE WORST CUSTOMER SERVICE EVER!!! I bought one large filter and the casing broke because it was not strong enough to endure the heavy water and lid. I bought a second filter and within 2 months it began leaking. When I contacted the company I got a voice message stating that my call would be returned within 48 hours. When I spoke with Amy, she insisted on "TROUBLE SHOOTING" and would only send me out a part that she thought was causing the trouble with GROUND SHIPPING! I'm dealing with live beings and I have to wait 5-7 days to get a part that may or may not resolve the problem. When I asked for the manager's name and to speak to him, Amy refused to give me his name and told me that he would call me back. I called Amazon to help me resolve this issue and they received the same voicemail stating that their call would be returned within 48 hours. DON'T EVER BUY A PRODUCT FROM THIS COMPANY!!!! YOU WILL REGRET THAT YOU SPENT ONE DIME WITH THEM!!!!
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January 2017 by aunun ally
if you order something from this store on amazon it will take weeks to get to your house
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March 2013 by Bill Wlo
Used their algae destroyer according to directions and it killed every fish in my tank. I had some beautiful show guppies and out of a dozen one survived. Thanks.
