Best Western Chambersburg offers a pleasant stay with clean rooms and comfortable beds. The hotel has undergone renovations, improving its overall appeal. Guests appreciate the helpful and friendly staff, making customer service a highlight of their experience. The location is convenient for exploring local attractions and is more affordable compared to nearby options in Gettysburg. While many reviews mention the comfort of the rooms and good showers, some guests note issues with pillows, lighting, and towels. The complimentary breakfast has received mixed reviews, with waffles being a standout but other items lacking quality. Despite some drawbacks, guests express a willingness to return, emphasizing that for the price, it is a decent place to stay. Overall, Best Western Chambersburg is recommended for its cleanliness, comfort, and excellent service, making it a solid choice for travelers in the area.
Customer service was a 10 out of 10. From phone conversations, check in, breakfast, to check out. The room was very clean and the pet fee was acceptable. Parking was a little crowded due to some trailers, but I would definately recommend this place!
August 2026
This is a great hotel.The rooms are very modern, clean, and lots of outlets for electronics.The breakfast was great. Nice variety of hot and cold. Would stay there again as we travel.
July 2026
Sarah is the best! She makes you feel at home and has the best customer service I’ve ever seen in a hotel/motel!
