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October 2023 by John Louderback
Jordan did a great job helping my wife and I understand the various options, Features and flexibility in deciding which living room options to purchase. We genuinely appreciated his approach, his methods and his ability to educate us in order to make a great decision. Thanks !
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October 2023 by SKBL SKBL
We bought from this place over the past 33 years. Great customer service. Great delivery options. Good quality furniture.
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September 2023 by Antonio Brookens
Hello,I spent 6000.00 for bed sets, a 800.00 recliner chair that was sold to me on a assurance that it was built heavy duty and would be better than a normal chair they even call the chair "the Beast". I'm not a overweight person and the chair base is already loose and sloppy. Had them look at it and they want to charge me for the repair or if I wanted to repair it they want to charge me for the part. I also contacted the company that built the chair. They don't help the consumers either. Very disappointed with this store and not buying anything there again. Over sale and under promise be ware.
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August 2023 by Edward Green
Shout-out to the delivery team (Shawn and Devin) who ended up making three trips to our home - you guys were phenomenal! You both were 5/5 in our book!The experience as a whole was mostly positive, but word-of-caution: go for the max warranty. One of our dogs chewed into our new sofa after less than three days, and nothing about the mid-tier warranty covered any of the damage. Asking to upgrade the coverage after 3-days was also not possible.Needless to say, we didn't order a sofa to have a hole in the back, and worked with the service team to have it shipped back to the manufacturer for repairs (3-months). Final cost was 1/3 the original cost of the sofa.I'll fully accept that the damage was on us and unexpected, but having no flexibility to upgrade the warranty (or help cover any of the damage with the existing warranty) after only a couple days left much to be desired.Happy with the product, delivery team was professional, just disappointed in the warranty coverage process.
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June 2023 by Susan Sister
The customer service here is above and beyond. The furniture prices are the best around. A great selection of sofa's and chairs. Many styles of bedroom suites and more. Need a mattress, go to a real furniture store and try them out.
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June 2023 by utopiaskyman
Great store with a large variety of furniture for all rooms ?
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May 2023 by Maria Bresette
This Place is Simply Amazing! There is Plenty of Options to Chose From, and Many Fabric Swatches to Customize the Furniture to Your Taste. The Associates are Knowledgeable, Friendly and Helpful!We couldn't Be More Happy With Our Experience and We Can't Wait for Our New Furniture to Arrive!!
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April 2023 by Karen Smith
Great store…..friendly , knowledgeable staff , good delivery service.Got a great price on my Laz E Boy recliner!
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February 2023 by M and M
20 plus years of always getting great service and furniture from Colony House. Highly recommend for all your house hold furnishings.!
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February 2023 by Amber R.
We bought an entire living room suite. It cost thousands and the couch came broken. They wanted to come repair it. I said a brand new couch shouldn't need repaired and I wanted a new one. I was told no. I then said I would contact the BBB then they said they'd send a new one. First, it wasn't new, then it was delivered uncovered in the pouring down rain and sat down to get dirty. then they offered to send someone come clean this couch that isn't even new. I said I wanted a new couch. The manager wasn't exactly rude but was not friendly either. I am supposed to now be getting a 3rd new couch. I have no faith it will be new or a good delivery experience which was also poor the second time around. This is the first time we have ever purchased brand new furniture and it's been the worst experience thus far.
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January 2023 by diane talbert
Love this place! Highly recommend them to everyone needing furniture. Staff is absolutely fantastic!
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December 2022 by Susan Evans
Service was great as always. Jordan was very informative and helpful.
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November 2022 by Danielle Jones
Wonderful customer service. Have purchased twice from there, and both times worked with Chase who was absolutely fantastic.
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November 2022 by Mugurel Laicas
Their logo is " The harder you look the better we look", meaning after you shopped the competition, like Ashley Furniture or Value City you realize their prices, quality and service cannot be beat. We bought furniture from them on and off for the past 10 years, including Tempurpedic mattress and two sets of couches and sectionals and never had a problem.
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September 2022 by Lorri Oberbroeckling
Very friendly and helpful staff. Had an issue with a mattress and they worked wonders to make it right. Highly recommend this place for all furniture needs.
