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January 2024 by Robin Boller
Staff was helpful and courteous. My room was clean. I had no issues.
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January 2024 by Sue Ouzts
Nice and clean, good service, would stay there again.
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December 2023 by Chrystiane A
Bathroom was dirty ,from the nasty ?? bathroom haven't been clean in a while, bath tub had a crust, the toilet fecal plashes, and dry pee and toilet paper as you can see in the pics . Guys at the front desk (asked if I wanted him to clean or other room ) try showing me another room ...It Was Worst,I got offered 2 more rooms , buy than I had sanitized it . Is Sad that places like this can keep it clean , we are tired and all is asked is a clean bed, clean shower to rest well to keep going , and if is a good experience we keep coming back but this time not happening.
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November 2023 by Bob Havens
Very dirty room. Toilet was disgusting. Hair dryer did not work. Lots work neededI would pass on staying here
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November 2023 by steve santagati
Very Nice respectful staff…BUT the hotel is Filthy: hair and stains in pillow cases and sheets etc Two rooms: both had NOT been cleaned. Also, some illegal immigrant was smoking weed in the stairwell and drinking beer. Supposedly an employee.
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October 2023 by John Humphrey
Checking in and out was really fast. Based on the full parking lot, this place seems pretty popular. The breakfast area looked like a pack of voracious wolves ate nearly everything in sight. Based on how few cars remained, it was apparent we ate after the crowd had gone. The food was eventually resupplied. Overall, it was a terrific value, and I would definitely stay here again.Rooms: Our room was very clean and comfortable. The photos on the wall really caught my eye. Whoever selected them did a great job.The air conditioning unit sounded like a semi starting its engine just outside the window. Even though the interstate was within view, we couldn't hear the traffic. Just the fan when it kicked on. Vrooom!
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September 2023 by Lynn Wiser
This hotel does need some tender loving care as it is an old building with needed upgrades. However, the room was very clean, the beds were very comfortable and the bathroom was clean. Unless you are paying for a luxury hotel, perfection should never be expected but, service recovery is a must in any business and management did exactly that when we had a plumbing issue while staying this past weekend. The evening auditor was very quick to respond and correct the issue to the best of his ability. I hope that the new ownership will invest in improvements as the location is good but without new carpet, fresh paint, garbage and grounds service, I’m afraid it will simply be an extended stay for locals looking for work or real homes.
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September 2023 by Alex Antropov-Kalashnikov
Booked a 2-bed room, and on the sheets of one of the beds, there were multiple long strands of hair. It was clearly non-human hair. We asked to be moved to a different room, and the same issue occurred. Would not recommend this hotel to others as it smells of mold and is generally not clean.
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July 2023 by john c
The manager ruined what could have been a nice one night stay. She failed to gather the facts. She made bad assumptions and reprimanded us for using an outside outlet to charge our ev. We had asked and gained approval when we checked in.
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July 2023 by GUNS OF THE PATRIOTS
No cameras in the hallways, and someone stole my pizza from in front of my door before I got out of the shower. Bugs in the bathroom. Housekeeping shows up everyday but there are no "do not disturb" signs, so you will be woken up for services that you did not request.Safety: Theft is a problem at this location. There are no cameras in the hallways. Police are here on a regular basis
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May 2023 by Connie Brubacher
The room wasn't 100% clean.. found a bit of hair in the sink and bathroom floor. Otherwise it was comfortable and we slept well. Lady at the front desk was super helpful and friendly, I really appreciated that!
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March 2023 by Lani M
It's a comfort inn. You can't expect high quality. The rooms were clean and comfortable. It's located right by the highway. Easy on and off. No food options nearby. Exit 16 have lots of food options. Thankfully comfort inn offers breakfast 630-930am; which included mini waffles, artificial eggs, sausage, instant oatmeal, bagels, English muffins, white bread, yogurt, fresh fruit, bagels, juice, milk, hot tea, hot chocolate and coffee. Staff was really friendly, helpful and attentive. The owner needs to put vent fans in the bathroom. The steam set off the alarm.
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March 2023 by Vicki
Staff was great beds comfortable and rooms were clean they do need to do a little more to the rooms
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February 2023 by Eric W.
The Comfort Inn is almost directly off of I-81 and is easy to find with a decent amount of parking. We chose the Comfort Inn as it was the best rated hotel in our price range. Check in was easy and straightforward. Lobby does have a small area to purchase snacks and beverages. When you use the elevator, be aware of the hotels odd room number system, as the lobby is located on what is the second floor of the hotel. Common areas of the hotel show some wear and tear. Our room for a double was a little small, but the beds were large and comfortable. Room didn't have a traditional closet but had a wardrobe closet for storage. TV was nicely sized and came with Direct TV. Room had a larger mini-fridge and microwave. Sink is located outside the bathroom. The shower's water pressure could have been better, but that's common at every hotel. Water remained hot the entire time and did not run low.One of the big issues with the room was the lack of electrical sockets, as most are already in use aside from the ones next to the bed. If you would have four people in the room, there would be issues charging everyone's phones, tablets, laptops, etc. The room in general feels a little dated but for the price it's acceptable. A very basic fitness center is located on the first floor. Breakfast is included with the room and is served in a space across from the lobby from 6:30 a.m. to 9:30 a.m. Selections were basic, and during our stay they had assorted beverages, cereal, eggs, bacon (a surprise), various baked items, and waffles.This is the prime example of a travel hotel. If you are staying here for a night or two during a trip it's perfectly fine. Anything more than that you might look for a different option. It could use updating in both the common areas and rooms, but at this price point you can't expect that.
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December 2022 by Brian Huffman
This was my first time taking our dog to a pet friendly hotel. Since the rooms are pet-friendly I hoped that there wouldn't be any odor from previous pets. I was pleasantly surprised - the room was clean and smelled fresh. The rest of the hotel did not disappoint. Good breakfast. friendly service. excellent stay!
