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August 2023 by Noel Robinson
Builds rapport with customers and has veteran staff that are solid. Can be busy during peak hours but they are fast and accommodating.
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May 2023 by Google user
I just transferred from a mail order pharmacy that continually made errors. Giant came highly recommended and they ate wonderful. Compassionate and caring. Ready to provide answers to questions. Would not go anywhere else!
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April 2023 by Donna Gibboney
I just transferred from a mail order pharmacy that continually made errors. Giant came highly recommended and they ate wonderful. Compassionate and caring. Ready to provide answers to questions. Would not go anywhere else!
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August 2022 by Edward Vance
Outstanding service and wonderful personnel.
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April 2022 by Bryan Kraynek
my wife just bought a pre made turkey sliders 3 pack, she opened it up to put mayonnaise on and found a dead bug on the roll.. Gross! $5 wasted.
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December 2021 by paul mackenzie
Friendly and helpful staff every time.
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May 2021 by Kat Winn
The meat department. They were rude. First, they were standing around talking and laughing while I waited around for a good five or so minutes. Then I politely asked them if they could cut a piece of meat because it was way too big and due to a medical condition I have I couldn’t cut it and they gave me a ridiculous answer, so I left. My mom bought that same cut of meat at her Giant and they happily cut it for her. I will not be buying meat from Giant anymore. They are more helpful at Walmart which is saying something!
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March 2021 by Marc S.
Had several negative experiences here. Poor customer service at bakery, seafood and meat. Staff is not familiar with where items are in the store, so it's a search for Waldo if it's not something basic. Also they updated the store but took forever to update signage. More specifically - I ordered 5lbs of shrimp was billed for 5lbs and got 3.5 after waiting an extra 45 minutes because they were behind. The manager told me that the 1.5 lb difference was due to it being frozen shrimp. Umm paid for 5lbs should get 5lbs or at least 4.5. Just seems like there is a huge drop off compared to the Giant on Norland Ave. The management was put off when I brought things to their attention and most of the staff seem more interested n socializing with each other. To top it off one of my kids started to work their gave them his class schedule and they scheduled him in conflict with his two classes at Ship. Not to mention the training he received was slip shod at best. I am going to start going back to Sunnyway and the Butcher Shoppe from now on.
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October 2020 by James M.
Nice store. Clean and well stocked. Reasonable prices. Disappointed they didn't have local scrapple. But other than that I was a happy customer.
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April 2020 by Christina Lynn
Having 1 elderly man working the deli is ridiculous. As well as only being able to order through the kiosk. Never have I gotten my meat/cheese sliced the way I asked for it when I ordered. From the time he printed my ticket to the time I received my order was 30 minutes... for 4 things!
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November 2019 by Rebecca Grace L.
Overall, Giant easy to get to, and most times quick. They try to be helpful and like anyone else cashiers make mistakes and willing to correct them.
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July 2019 by Lee Pentek
We have shopped here since we moved to Chambersburg. Good prices, very convenient to our home and while moving about the store.
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October 2018 by Mark Martine
You are in and out the pharmacist is always helpful. So much better then wal-mart
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June 2018 by Sandra L.
I like the Giant Food Stores. This particular one is very open and always clean. They have a very nice selection of products. The employees are always helpful and friendly. They also always have plenty of cashiers open. Really you can't ask for more from a grocery store.
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July 2017 by Amber Smith
Very nice people, was in and out.