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January 2024 by Gary Smoyer
My wife totally loved the ring I gave her for Christmas. Easy to get resized. Thank you.
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December 2023 by Greg Wakefield
I was greeted when I walked in the door made friendly feeling there. The staff was quite helpful. I was just there to have a battery replaced in my watch, which I was ready to pay for but they said it was free today. Such a great place very clean well organized.
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December 2023 by Michael Bowman
I dealt with Destiny. She was amazing. Very helpful from the time I walked in the door, until the time I left. If your looking for Excellent service, go see Destiny.
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December 2023 by Lori Odom
Brandi was great! She was very helpful and informative.
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November 2023 by Amy McCoy
Brandy was great and very friendly! Went in to get jewelry inspected and cleaned, also needed a watch battery! She cleaned my watch and didn't charge me for the battery, such great customer service! Thank you!
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November 2023 by Brooke P
Kays has always been my favorite and go-to for jewelry. Staff are always friendly and greet you upon arrival. Destiny took a few extra steps when picking up my jewelry when noticing it was off colored. All it took was a little extra polish/shine to make sure there wasn't something wrong before letting me leave the store. Thank you!
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November 2023 by Michelle Wise
The Chambersburg location of Kay & Zales has amazing team members. One of my (not Kay or Zales) bracelets had a nearly impossible knot in the chain. Within 10 minutes, Brandy had the knot out and the bracelet cleaned. It is back to wearable condition again! Yay!I had a few other pieces that also needed cleaned and they came out sparkling.
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November 2023 by Kathy Smith
Brandi was more than accommodating! She REALLY knows what she is doing!
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October 2023 by Angela Schaeffer
Brandi was so helpful!! She cleaned my ring and gave me a ring guard and was so nice! Definitely recommend seeing her!
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October 2023 by Alexandra Kryzan
Brandi was extremely helpful and really pleasant to work with.
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September 2023 by Anthony Proctor
Read through some reviews and saw the same name in all of them, so I’m sure this isn’t needed but I will anyways. Brandi and team. The best. They find stuff in other stores, they order what I want if they can’t find it. Don’t know them personally but I’m sure if we met somewhere outside of Kay’s we would be friends. That’s how everyone there makes me feel. Genuinely good ppl. Also sales every week
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August 2023 by Stephanie Perez
Christina has gone above and beyond to help everytime I've come into the store!
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August 2023 by Kristi Witmer
Chrissy Miner & her staff are knowledgeable, friendly, & very helpful!
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August 2023 by William Lake
Always Awesome... Brandi has helped me out the last two times i have been in and it has been Way better then any customer service I have ever recieved from Belle Jeweler.A MUST SHOP.... 10 years in sells i know great customer service....
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August 2023 by Joseph True
These 5 stars are not for the company but for Brandi at this location, fantastic customer service was doing everything possible to help me and my fiance in getting our warranty. Thanks Brandi
