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November 2023 by Scott Hambright
I’m very impressed with kyners as this is my first vehicle purchase with them! James and I have been working together for quite a while to find the vehicle I was looking for and he found it and contacted me immediately.As soon as I saw it and went for a drive I was hooked and knew that I had found my car!Thanks to James and the kyners team for making my experience a great one!!
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November 2023 by Jim Rottcher
Purchasing a vehicle is always a challenge when you know what the price is but you don't know the true value or what the best price could be. Researching the value of the vehicle I purchased I understood that the Kelley blue book is not up-to-date with the true value of the of white vehicles are selling for. They inspected the vehicle put parts on and ordered my request for new tires so they all match. My sales person, david, was very friendly and personable and helped us through the entire process of purchasing. There was never any pressure there was always Open honesty and we felt as if there was a relationship as it should be with good sales people and a good company. I will always recommend kinder to my friends and family and two ones I do not know if we begin to talk about purchasing vehicles.
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November 2023 by Jessica Gelsinger
David Plum was easy to talk with about what I was looking for in a vehicle. He went above and beyond to help get me into the right vehicle for my daughter and I. Would definitely recommend Kyner's and especially David to anyone looking to buy a new to them vehicle
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November 2023 by Becky Landis
We were happy with the professionalism of our sales rep...answered our questions but didn't pressure us. He kept us well informed of the status us our vehicle. And we're happy with our purchase!! Thankyou!!We will recommend your services to others...
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October 2023 by Scott Milletics
I could not have had a better experience. Brandon was a fantastic sales associate and was very detailed. He was great with my trade and my purchase.This is my second purchase from Kyner's and I would recommend them to anyone that is in the market for a new vehicle. Big dealership service and inventory but a small business attentiveness and care. Kyner's truly cares about your situation and caters to your wants. You will drive home happy with your decision.
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October 2023 by C Dyce
Car buying without the headache! I dread pushy sales people who don’t listen and I’m happy to tell everyone that the people at Kyner’s are fantastic! Tony had vehicles ready for me to check and drive and gave me the space needed to think, rather than try to talk me into a particular vehicle. He was patient, personable and understanding. Who would’ve thought to describe a car salesman THAT way?! All the other employees were very polite and professional as well. I give my highest recommendation- absolutely my best car buying experience to date!
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October 2023 by Mary Strippey
Drove from West Virginia with a 9 month old for specific vehicle and we were a little nervous about our little guy in the dealership. Our salesman, David Plum was not only great with us as customers but he was also great with our son and patient when we needed a second to tend to him! We were also able to test drive the vehicle as a family( quick car seat install) and left feeling excited and relieved to have had such great, understanding and patient customer service from David and his team! Wonderful folks at Kyner’s Auto sales! Would highly recommend! Thank you all!!!
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September 2023 by Denny
I recently had the pleasure of doing a trade-in at Kyner's Auto Sales, and I can't help but express my sincere appreciation for their smooth and fair trade-in process. From start to finish, dealing with Kyner's Auto Sales was an absolute breeze.One thing that really stood out about Kyner's Auto Sales was their transparency. They didn't just come up with a trade-in value out of thin air; they showed me exactly how they reached that number. Being able to see their appraisal process made me feel like I could trust them completely. It's not often you find that level of openness in the car business.The trade-in itself was a breeze. They handled all the paperwork smoothly, which meant I didn't have to spend hours waiting around at the dealership. I was in and out faster than I expected, and that was a big plus for me.But what really impressed me was their fairness. They gave me a trade-in value that I felt was fair for my old vehicle. No hidden fees, no tricks – everything was straightforward and honest.On top of their top-notch service, the people at Kyner's Auto Sales were just plain nice. They genuinely cared about making sure I had a good experience and left satisfied with the trade-in.To sum it up, I'm seriously thankful to Kyner's Auto Sales for making the trade-in process so easy and fair. They went above and beyond my expectations, and I couldn't be happier with the outcome. If you're looking for a new car and want an honest, friendly, and efficient experience, do yourself a favor and check out Kyner's Auto Sales. They've won me over with their outstanding service.
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September 2023 by Mohammad Wardeh
BUYING FROM OUT OF STATE? READ FIRST. Kind of long but worth reading. I was looking for a specific vehicle at a specific price point and Kyner's had it. Problem was they were 175 miles away. I reached out via text and surprisingly, a human named James responded. Not some automated bot. We exchanged some text messages and then spoke on the phone. James took a bunch of extra pictures and even uploaded an 8 minute video onto Youtube where he got up close and personal with the car. We came to an agreement on the purchase price and I went to pick up the car the next day. Unfortunately, James was off the day I picked up the vehicle but when I arrived and said who I was, the GM of the dealership handed me the keys to go for a test drive. The car was exactly as described. As soon as I got back, Alex (the finance manager) was waiting for me with all of the documentation printed and waiting for me to sign. I was in and out of the dealership in under an hour max. Drove the car home and everything was great until the second day. As soon as I started the car, the dreaded Check Engine light came on and I contacted James right away. He put me in touch with Dustin, the service manager. We tried to troubleshoot the issue but ultimately I had to take it to a local mechanic to have it professionally diagnosed. Once we had the diagnosis, and it was not good, Kyner's gave me options (yes options) about how to go about getting the vehicle repaired - one of which would have been at no cost to me. It starts with the leadership at the top of the dealership, the owner and the GM, but these guys are as honest, straight forward and as friendly as it gets in the used car world. I would not hesitate to purchase another vehicle from them again in the future and especially thank you to James and Dustin.
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September 2023 by david fling
Nothing but positive experiences with the Sales Staff. However we got stuck with spending almost $4,000 on repairs for our van we bought there. Paid for the premium wrap warranty when we bought the vehicle, which sounded nice but work has to be done there. Had the van in on 3 separate occasions because of stuttering and engine light. (2 hour drive for us) Each time was "repaired" and sent back home with us. Meanwhile while we were given the vehicle back to continue to drive, the undiagnosed problem was causing the head gasket and subsequently the actual head to warp which was conveniently not covered by the warranty. After the second time back in we told them all the symptoms sound like the head gasket, but they said it wasn't and sent it back with new spark plugs. Third time in to pick it up we started it up and didn't even leave the lot because it was still shaking and smoking smelling like coolant coming out of the tail pipe, even the sales manager came out and said that obviously shouldn't be happening. Well guess what, it was the head gasket...cost us a lot of money. Also didn't appreciate Dustin's comment that if we got a lawyer they wouldn't deal with us anymore. Why worried if you did everything correct?
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September 2023 by amanda roberts
Had David Plum as my sales Rep. He was friendly and listened to my concerns. He was able to get me into a vehicle the same day with 0down! When test drive it noticed engine light was on .. brought it to David's attention and as soon as we returned to the lot car was taken into the garage to figure out the problem. Was able to figure it out and have it fixed within 24 hours! I was beyond impressed with him and the whole team at kyners! Will definitely be sending anyone who needs a vehicle to kyners! Staff is so polite and friendly and informative!!!
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September 2023 by Diane Scott
I recently needed an inspection and oil change and the job was done quickly and they called and spoke to me about work that needed done BEFORE doing anything( brakes, rotors) . Matt was friendly, knowledgeable and definitely didn't try to oversell, I really appreciated that . However I needed other work done to maintain my vehicle so I scheduled another appointment. I was flabbergasted when the man calls, ahead of schedule,and said my vehicle was finished AND my bill was almost $100 less than the estimate! I'm sorry I don't remember his name, he simply said " times are tough, and we look out for our customers,."Kudos to Kyners on LWE in CHBG ! I will definitely recommend and will always have my service done here! These guys are great!
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August 2023 by Brooke P
Ken M is a fantastic salesman and was wonderful to work with. Kyner’s is a great place to buy a vehicle, my family has purchased 3 cars from them! They were able to help me purchase my first car after graduating, and made financing a breeze. The service department has been nothing but helpful as well.
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August 2023 by Scott Bockstie
This is my 3rd car that I have purchased from Kyner’s. Each time it has been an incredible experience, very smooth, very straight forward and most in important to me, very honest!! I will continue to buy cars from Kyner’s when ever I’m in the market for one!!The staff was extremely polite and genuine!! Everyone greeted me with a smile and a congratulatory remark after buying the vehicle! The manager’s each time were able to get me the deals that I wanted and that I was extremely happy with!!My salesman, Mike, was flat out awesome!! I spoke to him on the phone multiple times about the vehicle I wanted. Because I live in the Baltimore area I wasn’t able to test drive the vehicle and we did the deal over the phone. When I went to pick the vehicle up, he didn’t disappoint. Everything he said about the vehicle was on point!! I can’t thank him enough!!!
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July 2023 by Kim Stubblefield
purchased many cars over the years - Kyle is by far the easiest and non-aggressive person to work with. He doesn’t mess around with cars that have any red flags or cut corners when it comes to selling quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy whatsoever. Highly recommend working with Kyle to buy your next vehicle!
