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February 2024 by t b
I was the night manager during the pandemic. Lowes suspended the aisle blocking because of the pandemic. They said we are a family! Hang with lowes during this difficult time and we will take care of you. A skid of 5 gallon paint cans fell 20 feet and knocked me out. That was the second injury In 7 days. The first was a fireplace unsafe in trailer. 5 years later and I'm still not being helped. Sedgwick is their company. I can't sue, they were supposed to pay medical and lost wages. I had to get welfare to get by. I was making 60k, Mercedes-benz, own apartment. The state is paying for my injury. THANKS LOWES!!
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February 2024 by Beth Bugg
Waited 20 minutes to get help.
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February 2024 by Alexander
I go here cuz it's convenient if a Home Depot was nearby I have a hutch it would be better at least they have almost everything I find RK is cheaper
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February 2024 by T L (TL)
Convenient. This Lowe's is *perfectly situated* for tons of home owners and businesses to get what they need. It's not too far from 81 but is to the East of the highway. It is less crowded in this" Exif US81 East off of 81. It's just a large cohort of knowledge-based, shall we say, "those with a multitude of life experience? Also happy for the mix with many young and capable staff.
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February 2024 by Jackie Horst
I can get anything but groceries here
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February 2024 by Heather Lawton
I purchased a washer and new hoses for delivery. I went to my local store and made the purchase. When I was asked what time frame I wanted for delivery I was given 2 options, 8a to 12p or 12p to 4p. I chose 8a to 12p. Then the day before the delivery I got a text saying they would be there 2p to 6p. I called the store to see why they had me for that time frame. The employee who answered the phone told me those 2 choices I was given weren't really a choice, just a preference and it comes when they say. That's fine I understand schedules change. But people work and take time off for these deliveries, maybe the employees need to mention that when they offer time frames or better yet don't offer the choice! Then when the washer was delivered they didn't bring the hoses I paid for. So today I went to my local store to see what they were going to do and I was told that someone would contact me within 24hrs about the hoses and that they didn't know how long it would take to get them. I don't understand why the local store where I purchase the washer from couldn't handle this? They had over 100 in stock.The employees acted like they were bothered and didnt know anything. Terrible customer service!
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January 2024 by Diana Bakner
Lowes has improved ,customer service really has improved too.
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January 2024 by Prince Diamond
Good ppl
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January 2024 by Shawn Sites
Was in to take advantage of the mulch special and was also going to purchase a few ferns. Sales staff to me to wait until Thursday and ferns would be on sale. Saved me over $60.00 with that tip.Just in to pay my bill. The lady at the service desk was smiling, while I was approaching the area. Had my transaction completed quickly and accurately. Stopped in on my way to work. Great customer service as always.Stopped in to get a few needed items. Looked online first to find location in store to make my trip faster. Everything was exactly where it was to be. Great time savor. Also, took advantage if the current promo offer.
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January 2024 by BrysNightWorld
Went to buy cinder blocks sign said 2:35 and it rang up 2: 47. Old lady didn't offer to fix it or anything. Can't get a soul to help you here. Thank God there's other options in the area
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January 2024 by Emily Yardley
The past few times this year I have been pleasantly surprised - for years I’ve had to paw through lumber to find decent boards etc….today was great they must have had a good shipment. The past few times I have had people offer to help me or ask if I found everything-before during visits this was not the case. Did not give four stars because I still have issues with online saying stuff is there and it is not, or that they don’t carry it at all, but noticeable improvement in customer service and at least the wood inventory-
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January 2024 by Jim Maddox
Give me a gift card. I WILL shop.
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January 2024 by Doug O'Neal
One of my go to places for hardware
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January 2024 by Paul Mesidor
I think this is a biggest place where we can get every little detail we need ❤
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December 2023 by Dink Marietta
Difficult but finally got an item. Took hours
