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February 2024 by Esther B.
This is the best bank Thanks for great service. The tellers are courteous, knowledgable and friendly.
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December 2023 by Jennifer Ransom
The majority of the time I use drive up. I'm happy when my teller is John, he's always so friendly and we call each other by name?! (I used to be a teller, so I know a good one when I come across them!) Thank you John!
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December 2023 by Ann Ryan
John has helped me at the Orrstown across from Walmart as well as Norland Ave bank. He has always been very helpful and kind with my transactions. Thanks John
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December 2023 by Melissa West
Great staff that care about the clients!
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December 2023 by Deb Fisher
Orrstown Bank has been great. I left a bigger bank after getting tired of poor service. The staff is very friendly and helpful.
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December 2023 by Terri Poe
Wonderful fast service and a friendly smile always! Keep up the great work!
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November 2023 by Michael Jaeger
Wonderful staff and customer service! I love Orrstown Bank!
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November 2023 by Joseph Gargano
Great customer service.
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April 2023 by Donna S.
My grandson opened a savings account with such pride at 15 years old with his first paycheck. A few years later he opened a checking account. He is 19 years old now, and throughout the 4 years he has been the victim of racial profiling and direct discrimination. Having been raised to tolerate and respect differences, he chose not to address the issues but continue to do business and hopefully show them that their "opinions" were wrong. However, a bank should help and protect ALL their customers! Recently,he was unfortunately scammed, and when HE reached out to his bank and warned them as he had just found out, THEY immediately froze both his accounts and took ALL his money to recover their loss! No care for a 19 year olds bills or where to turn to report the scam, not even communication about his frozen accounts! Complete abandonment! I don't call that a relationship with a bank! When he needed them most they robbed him and closed the door!
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March 2023 by Dantae Johnson
Orrstown Bank is not about customer service for people of color. I’ve had an account since I was 15, and for the past 4 years I’ve been racially profiled several times when trying to cash a check or put a check into my own account. Now at 19 I got scammed and rather than helping me through the process, they froze my 2 accounts, took my money to recover bank money, even though they were taking all of my actual money. This community is diverse now Orrstown.
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March 2023 by Donna Smith
“Never too busy to take care of you as long as you look like THEY think you should look!” Apparently being brown skinned, and choosing to wear your hair braided means you’re guilty. And 2 accounts and a 4yr relationship with a good account standing means nothing when you get scammed! They’ll seize ALL your money, asking YOU no questions, as if they didn’t know he was a hard working 19yr old college student, that had his PAYCHECK direct deposited weekly! He was scammed by professionals (even the bank didn’t catch the checks!) and turned to his bank for help, this bank, but the only help they offered him was to take his money and tell him he had to pay the balance left! Thanks for the customer support Orrstown!
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August 2022 by David Stratton
Cashed a check at Notland location, gave me a 50, sent it back for 20's and a 10. Was given attitude. Check was also .10 short.I will never use that location again.
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December 2020 by Matt M.
Great small Town bank that helps support small businesses.!!
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June 2020 by EDWARD Vance
Overall,they have closed too many small town locations. I will be closing my account t in favor of more convenient banking
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November 2016 by stephanie wilson
I love Orrstown Bank! The staff are always so helpful and will go above and beyond to help.
