-
February 2024 by Joshua H.
Poor customer service very unpleasant to deal with. Definitely take your business anywhere but Patriot
-
January 2024 by Roger Roger
Patriot fcu is the best for any loans you might need. I've had autos and motorcycle loans and wouldn't think of going any where else. From Greg the manager to (: Everyone :) there is so nice and can help you with anything you need. Trust me I've been there for 5 years and they will always have my business.
-
December 2023 by Laurie Stopyra
This bank has very nice employees and they are a great place to keep my money safe
-
December 2023 by Shona Carpegna
I've been a member of PFCU for a couple decades. I've always had a great experience with the team. They're always helpful and friendly. I'm especially glad that PFCU has expanded to MD. I also want to give a BIG shout out to Susie, who's a banker in the Frederick MD office. She was AWESOME!
-
November 2023 by Michael Benchoff
Have dealt with them on 4 vehicles they all have been paid off one way or another loan on vehicle and the tell me they can't help can't believe they can't and won't help whenever they have before
-
October 2023 by Linda Zeigler
Wonderful place for banking! Kind, efficient, and professional!
-
August 2023 by April Curtis
If I could give 0 stars I would! My account got hacked and ALL of my money was removed. The lady in the office even told me it’s a scam. So, I called capital one (since $1000 also went to the scammer from there and capital one refunded me within 2 days). Patriot though refused to give me any immediate refund. But, the manager Nikki on Norland told me she would personally handle it. So, I left the one of accounts alone. Lo and behold they didn’t do anything!!! The purchases (scammed) are insured by Mastercard or visa (that’s why that label is on our bank cards)- the bank just has to do paperwork on their end. Please understand that I lost almost $14,000 to a scammer and the manager of the branch has done nothing except close my account. I will never get another credit union account again. And now my chemo doesn’t get paid and patriot doesn’t care one tiny bit and refuses to help me. If they will do this to me than they will certainly not help you
-
August 2023 by Justin Irvin
If you call in, hope you get Shawna Sipes, she is incredibly great and professional! Could not have asked for a better experience! However, you should know my call in was about how to close my account. I've read many of the 1 star reviews about loans and things with this bank and I believe you should take that into consideration with this bank. I paid off a home equity loan with this bank years ago then couldn't get a loan for a used $20,000 car through them. Thank God I went somewhere else and got a better interest rate, which I've now been able to pay off the car and get a new title without problem.
-
July 2023 by Chico Alexander
The worst bank ever even if you have an excellent credit they not gonna give you a loan. Please don't go there the service is terrible.
-
July 2023 by Nekita Alexander
I don't know where to start honestly hubby and I wanted to get a new car but we wanted to get it through our bank off course we went to patriot it was the closest one hubby credit is 765 with 14 years off good payment he never missed payment on his credit card and my credit is 710 and I have 2 missed payments but did pay my Debts off we both working and we don't have no loan except for a mortgage we went and tried to see if we could get a loan for 15k I applied myself at first I automatically get declined because I have 2 miss payment now we tried together My husband and I for the loan we both got declined but because they already had a hard inquiries on both of us we went for a car loan Wich they keep the title for collateral. So with patriot Bank they don't need good credit I don't know how they approve people but it's definitely not with good credit . I can't wait to work and pay this car off and close my account with them .
-
April 2023 by Milt Baer
Not impressed with Patriot Federal Credit Union. Extremely long hold times when calling for assistance (in some cases 45 minutes or more mid-week during normal business hours... and then the call goes to voice mail!). Service has also been less than impressive. Will not do business with them again.
-
April 2023 by s ptomey
Don't waste your time or money with this bank. Unprofessional, RUDE and prone to making mistakes.
-
March 2023 by Jenny Wren
Do not bank here!! They scam you! They change the order of your withdrawals so they can charge multiple OVERDRAFTS. They also hold things in PENDING way longer than other banks so they can wait until there's not enough to cover the payments, then they let it go through so they can charge you another fee!! I have screenshots of this!! They say they don't do this but I have proof!!! I've switched to Capital One checking and y don't do this shady practice!
-
March 2023 by Jennifer B
Do not bank here!! They scam you! They change the order of your withdrawals so they can charge multiple OVERDRAFTS. They also hold things in PENDING way longer than other banks so they can wait until there's not enough to cover the payments, then they let it go through so they can charge you another fee!! I have screenshots of this!! They say they don't do this but I have proof!!! I've switched to Capital One checking and y don't do this shady practice!
-
December 2022 by Garage Hero
Do NOT get an auto or motorcycle loan through these people. If you have an insurance lapse for any reason, even an honest mistake, they will charge you about 4-6 times the going insurance rate to cover the vehicle. It is a scam they have going to rip people off, as if their rates didnt already do that. Patriot is a misnomer. I did 4 tours, 3 in Iraq and 1 in Afghanistan, and have to come home to this garbage. Nope, last time I spend a cent with them. Please look elsewhere. USAA is a much better option.
