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May 2024 by Bruce Levy
Kendalle did a fantastic job, so pleasant, so thorough, so kind.
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May 2024 by Bill Reath
Quick and efficient!
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May 2024 by John Gehres
I was in and out in no time at all I was treated very nice with friendly staff.
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April 2024 by Tappey Heckman
Great experience!! The phlebotomist was wonderful!!!
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March 2024 by George Blair
Easy on line scheduling. Easy check in and on time. Friendly greeting and perfect service. Thank you Brina for great experience !
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January 2024 by Stacy De Smet
I attempted to make an appointment online, and after 3 failed attempts I called. After a 20-minute long, painful process, I had my appointment for 9:00 am on a Wednesday. I arrived, after a 30 minute drive, for the appointment at 8:30 am on that Wednesday, only to find a sign on the door stating the facility was closed due to a heating issue. At no point prior to this did I receive a phone call, text, or email cancelling the appointment. At 9:01, after I had gotten back home, I received a cancellation call. Everything about trying to schedule an appointment was painful. The website required an account before scheduling; I attempted this multiple times with failures each time. Scheduling via phone was equally painful and slow. The lack of a cancellation in advance of the appointment time is reflective of a lack of customer service and frankly unacceptable.
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December 2023 by Kasey W.
Went online , started an account made an appointment got one that worked for me. I checked in on my phone as they send you a text , was called back as I sat down. In and out within 5 minutes was amazing experience the girl I had was awesome. Will use Quest from now on.
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September 2023 by Heather J
COVID test expired after being told they could take me.
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September 2023 by Alexandra Leff
By far the worst blood draw experience I have EVER HAD. I have never had a problem with blood work or had to be stuck twice in my entire life. The woman drawing used a giant needle, probably a 12 gauge, and missed my vein. She then fished around in my arm until I asked her to stop because it hurt. She then yelled at me and tried to say that it was my fault that the needle came out because I moved. I did not move until after I asked her to stop. She then was mad at me and tried to tell me she would not try again or draw my blood today. I was calm with her and asked her to use a smaller needle, she used a butterfly needle and was able to get it but she was shaking terribly and tried to send me out without covering the first puncture site while it was still actively bleeding. Her attitude was unacceptable and unprofessional.
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September 2023 by Mr. Bad Example
Great place to go. I always get fast friendly service for my blood work
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July 2023 by Tracey Blanchfield
Pathetic Experience!! Go elsewhere! I was just turned away from my 10 o'clock appt. because the Indian intern didn't understand what "business days" means. She said my appointment had expired. Just left there after 2nd appointment, had a different nurse and everything went fine. Condescending treatment by a non English speaking employee is unacceptable. Sad!
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April 2023 by Timi
Awesome and fast. My advise is appointment and drivers license is needed to avoid long wait time. Way better experience than what I thought from the reviews
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January 2023 by WeStBeLL
I was a little nervous coming here after reading the reviews. I must say in my experience, this was the fastest and most efficient lab I have ever been to.The phlebotomist was very communicative, friendly, quick and most importantly, precise!
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July 2022 by Noah Barnhart
Extremely rude
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June 2022 by Peggy Hege
Check-in is so easy. The technician was professional and very friendly. I didn't have an appointment but only waited a couple of minutes. Great experience!
