-
September 2023 by James Penny
Best drycleaners in the Chambersburg Area!
-
July 2023 by Kurt Brungraber
Only dry cleaners in Chambersburg and they're closing.
-
November 2022 by m g
BOTTOM LINE: Don't take anything of major importance here, they do not care about your deadlines no matter the timeline they tell you at drop off!!I took my military uniform here in preparation for the Marine Corps Birthday Ball, doing my due diligence, took them quite early, 3 and a half weeks before the event. I heard good things from my mom, who used them back in the day and I wish I would have read any review on here from the last 2 years before going here... My uniform sat here for a week and a half before I was finally able to get a straight answer from anyone there saying their dryer had been broken for 2 weeks and they haven't been able to do any dry cleaning. I did not receive any notification letting me know this, so I showed up the day after I was told I could originally pick them up and they still weren't done (I am not a Karen and really hate getting upset with customer service workers to any degree) so I thought "Hey, just a few more days, no biggy", no one at that time told me it still hadn't even been started. When I called back that next Monday, a full week and a half after I had dropped them off, they stated my uniform was in a bin waiting to be dry cleaned and they would not be able to find it and return it to me that day. When I went in to pick it up the following day, one lady was extremely passive with me despite me never getting upset with them or expressing how truly disappointed I was that I had just wasted so much time waiting for their business. I get it, things happen but this is so unbelievably unprofessional!!
-
July 2022 by Patricia Shockey
They had two coats for zippers to be replaced for two months. Never called to say they were done. Was actually told they were not finished when I went to pick them up.Told them I wanted them anyhow and all of a sudden they were done.
-
July 2022 by Latasha Johnson
My mom took my wedding dress that I handmade to get dry cleaned before my wedding. I was told afterwards, that they took the belt that I had hand-sewn on to the dress off and re sewed it on.
-
June 2022 by Jill Lehman
The customer service at this establishment is ridiculous and rude. I will take my dry cleaning somewhere else. I'm so surprised that some people say the employees are friendly and helpful. That was certainly not my experience--at all. I will definitely not be returning.
-
June 2022 by Megan H.
I never use a dry cleaner for ANYTHING, however I needed a nasty plastic based spray paint removed from my irony cable net cotton sweater. I used my own solution and made them aware of that. They got the stains almost completely removed. However, they stretched an irreplaceable sweater of mine almost three sizes too large. I've now washed it and dried it several times and feel the the company should be responsible for adjustments.
-
May 2022 by Rhonda W.
I have used Tip Top for many years now, which says something in and of itself. Their service is great and quick and the staff is always professional but friendly. I could not ask for a better dry cleaner!
-
April 2022 by Patrice A
The staff in here are completely rude when you're just coming in as a new customer for assistance with dry cleaning and timing and pricing!Service: Alterations
-
April 2022 by Darlene Courtney
Exceptional service, wonderful customer service, outstanding dry cleaning service. Highly recommend this place
-
August 2021 by HOPPY
I'm a regular customer for the last 4 years. The seamstress is outstanding!!!! Great help everybody knows what they're doing
-
June 2021 by Alc
Wouldn’t recommend for anything of major importance. They did try to rectify my concerns with wedding dress, but no changes were visible to me. Still left with a discolored dress - in the era of a pandemic where hopes were to wear again when we reschedule the celebration, most likely cannot wear this again
-
June 2020 by It’s Me
The staff is very nice here. The hours of operation are very convenient. Anytime I’ve brought items in to be dry cleaned they’d say it would be done in a week and would tell me to pick it up on a certain day and it was always ready that day as promised. However on a few occasions a stain wouldn’t come off but they still charged me for it regardless. If you want anything sewn, like a button or whatever they charge a lot for simple things like that so you’re better off going somewhere else for alterations. .
