Western Union

Most Recent Comments

• May 2023 by Tammi P.
  Giving a one star because well I can't go any lower. I waited a week for my medication to be filled. After a week I reached out to my doctor to see what the hold up was. The doctor reached out to Walgreens and was informed there was an error they were trying to fill a 3 month instead of a 1 month. So my insurance was denying it. Pharmacist said they were sorry to the doctor. He then said he would put a rush on it and fill it asap. They would call me when it was ready. I waited another week and it keeps saying in progress. So I call Walgreens myself this time. After waiting on hold for 32 mins. A woman answers the phone. She checks on it says hold on. Puts me on hold for another 8 mins. Comes back informs me it has not been ordered yet. That she's not sure why the computer didn't order it. That she will have them manually order it today. I said so when they told my doctor it was getting rushed and they already had it they lied? It was not even ordered yet? She starts back tracking saying that's not what she said and it's been orders but has not come in. That no one in the area has it in stock. She was very rude. I asked to speak to the Pharmacist. He got on the phone with an attitude from the start. Telling me there are other people out there that are waiting on meds that they really need. That this was not his problem the warehouse picks what they send him. That he will get to it when he does and if he does. Needless to say after getting my meds filled at Walgreens for the last 15+ years I will never go back. My RX was called into Walmart by my doctor after I reached out to them. Filled and ready for pick up in less then 24 hours. Also for the exact same price. They were nice. Checked with me before I left to make sure I knew what I needed to know about my med and to make sure I was not on any other meds that was not on there file.
• January 2023 by Julie A.
  Small by helpful pharmacy! They know people by name, and helpful with medication side effects and which meds should NOT be taken together
• March 2022 by Al B.
  I have loved Walgreens. Been a customer for 11 years to this pharmacy. In the last 3 years, service has slipped, but this year it has finally gotten shamefully bad. My last 3 visits? 1- submitt a medication with 3 refills- tech put it in with 0 refills and I had to fight to get them to locate the original written prescription to prove it was 3 refills. (On a plus, the lady did finally find the script and corrected it and I was very grateful to her)visit 2- needed a medication to fight infection- medication was not n stock for 7 days. Had the get sicker before I could get my medicine . Last visit? TODAY- cant Breathe- bronchitis! fun times!!!! prescription submitted 6+ hours ago and received at that time. Hear nothing, go to pharmacy 6+ hours later for very common med prescription and it wasn't even started yet. I am told they were busy (no customers, store was empty, had 6+ hours to fill script that their app said would be filled 5 hours ago) and understaffed so I had to wait another 30 minutes. Tech was frustrated and rude, though so was I, so I can't blame her only. 11+ years of customer loyalty and a ton of visits for meds - I just transferred to rite aid because this was Walgreens last chance and they blew it big. If you want to wait countless hours, have your scripts entered incorrectly, or have them not have very commons meds in stock- please go here! Oh, and drive through is only open randomly, it's kinda like a surprise- drive up and maybe it will be open, but probably not. Badly done Walgreens Chambersburg! You used to be awesome, I used to recommend you to everyone. Wtf happened?????? And don't blame Covid- other pharmacies locally don't have your issues.