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January 2024 by wayne wayne
I wish it could go lower. Terrible service Cancelled a debit card. Was promised 7-10 business days. 22 days later, no card. "Its the post office's fault" Its always someone else's fault with this bank.
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October 2023 by Spider Baby
Set up my online access and the site allowed me to login ONCE. Tried to login again and the site says it "can't log you in" for some reason. Tried enrolling again and it says there's already an account with my information. Ok, so then WHY will the site not let me login??? And yes, I know the login info I put in is correct. All I want to do is check my balance but I can't because the site is not allowing me to do so. Very disappointed so far with this site. It's pretty much useless. At least give us an automated line to call to check our accounts!
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July 2022 by Billy Cowart
Absolute joke, I’ve banked there since I was 14 and now on the side of the road out of gas because we deactivate debit cards over petty stuff and leaves you with no access to your money and the close at 4 and for someone who works until 4:30 and doesn’t know that the card doesn’t work really boils the blood will definitely be looking for a new bank.
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August 2021 by James Valentini
I have going to this bank for many years. Very friendly customer service. See Amy she is the best.
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April 2020 by Deval Dalal
They are very nice people and they always help me. Everyone who works at Charleroi federal bank are kind and helpful.
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December 2019 by Bryan Martin
I've banked here for 10+ years and it used to be a good bank until recently..they used to REALLY take care of their customers but not anymore..they recently changed their deposit policy where now they keep your money FOR 2 DAYS!!..no other bank does this..maybe 24 hours but not 48..their hours are also a joke compared to other banks..I'm talking about the Rostraver branch..i just went there today cause google says they're open but i het there and they have a handwritten note on the door that says "closed at 1"..real nice..guess they make their own hours..DON'T BANK HERE..there's better option out there..i must say tho that the tellers are very nice and always helpful
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October 2019 by Terrie S
Wonderful Bank to do business with. The ladies that work there are very helpful and curtious.
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January 2019 by Infinant Flips
They are so nice and very helpful its a great bank with wonderful people.
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December 2018 by Mickey Hornack
Always offer help when needed. Online banking very good.
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April 2016 by R. B.
money keeps missing out of my account
