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April 2024 by Host
I stopped by a few days ago and ordered a Footlong, and Alex was very warm and friendly, and took the time to make my sandwich. I understand some of the employees were new, so speed was a little bit off, but service made up for it! Will definitely be back again! So happy we have a Subway in Charleroi!
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March 2024 by Oskarelys Henriquez
very bad customer service an infection
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October 2023 by Blitz
I will no longer be taking my hard earned money to this establishment, the young man who works there (I believe his name is Tre) was rude and did not complete my order correctly, I tried to give this location another chance from my last dreadful experience but it seems as if they blew it one again.
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September 2023 by Tj
I will no longer be taking my hard earned money to this establishment, the young man who works there (I believe his name is Tre) was rude and did not complete my order correctly, I tried to give this location another chance from my last dreadful experience but it seems as if they blew it one again.
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August 2023 by Rashgene Gazi-White
Food was great, but was ignored upon entering by a young lady and then a nice gentleman came up and waited on us. He was nice and courteous. He was very professional! Only thing I ask, is freaking greet your customers when they walk in the door!! If it’s going to be a wait, no problem just let your customers know. The rude young lady had long black hair and was African American. I am African American and I love my people, but she was rude and did not acknowledge us at all when we walked in! Very rude!
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April 2023 by Tony B.
I was shocked at the workers service. It was incredibly rude. I ordered a very normal sandwich, something even I could make. There was only one twist. I asked for half of the sandwich to be baked. Well, this proved too much for the incompetent worker who was "running the show" that day. They baked not half but THE WHOLE sandwich. Truly disappointing. I asked to re make the sandwich but the worker insisted I had never asked for that. Accepting defeat, I paid for chips a drink and my FULLY BAKED sandwich. What's more is when I went to get my chips they had run out of my favorite Sun Chips cheddar. It was all too much. I stormed out of that establishment, tears in my eyes, and drove as far as I could.
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December 2022 by Chris Bellantoni
Staff is great not a fan of the touch screen drive-thru
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November 2022 by Bert Mcalister
We ordered 2 sandwiches and they were wrong what they put on them isn’t what we wanted
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October 2022 by Denise Thompson
this store to me is the #1 subway in the Mon-Valley! the staff and especially the owners are all sooo friendly, and take time to make your sandwich right to your likings! always fresh topping available, very very clean store, the soups are awesome, and can't forget the frozen yogurt for dessert! you will not be dissapointed!Parking: always parking available, street, and 2 parking lots , one across the street, one next to the store
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October 2022 by P R
I would no longer recommend this subway location. Young female worker is rude and acts like it is an inconvenience to have to wait on a customer or to even acknowledge that there are customers waiting. My order was missing items and one of the 3 subs had onions that was not asked for and enough mayo that if you would squeeze it you could fill up a cup with the extra mayo. Will not be going back. Last few trips there were disappointing.
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August 2022 by None None
I would no longer recommend this subway location. Young female worker is rude and acts like it is an inconvenience to have to wait on a customer or to even acknowledge that there are customers waiting. My order was missing items and one of the 3 subs had onions that was not asked for and enough mayo that if you would squeeze it you could fill up a cup with the extra mayo. Will not be going back. Last few trips there were disappointing.
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February 2022 by Candace Chunkala
Top notch, be patient sometimes its really busy.
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January 2022 by David e
Went to get something to eat, place closed 10 minutes early. Lost my business. They need fresher stuff and people not standing around
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July 2021 by traci gallo
Service was great veggies were fresh. It was an all around great place to go. Clean and friendly
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June 2021 by Carole Vankirk
Love the staff. Always friendly and helpful. Really enjoy going on Wednesday for the waffle cone special. Love their yogurt.