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March 2024 by Andi E.
Everyone complains about them but I have always found them polite and helpful. My prescriptions are filled on time and it's been fairly smooth for the past 7 years since I've moved here.
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March 2024 by Lauren R.
my family started using this pharmacy 4 years ago. i was hesitant to do so based off of Yelp reviews. As often is the case, the reviews do not reflect the actual quality of service at this CVS. the pharmacist, Dr Moy-Maldonado and her crew consistently keep this high volume location running smoothly. they jump through insurance, pharmaceutical manufacturer and medical office hoops to help you out and solve your medication issues. they did it again today for me involving one of my sons medications, and they've done it before and will do it again. ignore the negative reviews, this place is pharmacy Gold!
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February 2024 by Dimpi C.
Woman associate (seemed like the store manager name starts with B is all I can remember) v v rude, disrespectful & unprofessional.I visited early opening around 8:15 am today. I was having trouble using a coupon at self checkout so requested for help. She was downright rude, muttering under her breath, shaking her head etc. Seems like customer service was the last thing on earth she wanted to do. As I walked out the store I thought it's a shame to be treated that way by the first person you meet as you start your day.Its only a 5 min drive from my home & I hope CVS Chester Springs would hire warm, polite, professionals in the future. I would rather drive 15-20 mins away to CVS Exton the next time. D Alam
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February 2024 by Ramesh Arumugam
This is on Pottstown Pike in Chester springs. Have enough, but it's not so easy to get in and out. The shop as such is okay compared to other cvs Pharmacies. They got what you would expect in a cvs Pharmacy. Went to pick up.some.over the counter and found what I needed. If you need something in a rush, why not stop by.
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January 2024 by Sharon R.
Pharmacy is supposed to be open at 9:00 am. Today I waited (couldn't return later) for 35 aggravating minutes for the pharmacist to arrive. She finally did, but the manager had nothing to say except "she's late". Well thanks. When asked why she couldn't open it and give us our filled prescriptions sitting there, she said she couldn't. At least 5 customers got fed up and left. Poor performance and management all the way around.
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January 2024 by Ramesh D.
This is on Pottstown Pike in Chester springs. Have enough, but it's not so easy to get in and out. The shop as such is okay compared to other cvs Pharmacies. They got what you would expect in a cvs Pharmacy. Went to pick up.some.over the counter and found what I needed. If you need something in a rush, why not stop by.
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October 2023 by ryan cafaro
Terrible customer experience and never again. No staff to help, only kiosks to check out, and staff that is working is annoyed if have to answer a question where an item is located. I will no longer be visiting when other stores in area that respect their customers
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October 2023 by Tim Rigg
The worst customer service ever at the Uwchlan cvs and now their cvs survey crashes after I explained the whole situation. Let’s see how can we make a terrible customer experience situation worse? I know let’s have him fill out a survey and make it crash on him. Thanks. Bye CVS hello Rite Aid.
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September 2023 by K V.
This place randomly closes so much they don't always have an hours sign in the door. Wish there was another pharmacy close that I could use instead of this one.
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September 2023 by Angela V.
Not a bad store, but the employees are not well trained; always on their cellphones while customers are in need of assistance. Today was a prime example, and seeing the lack of good reviews; this appears to be poor management. Do better please.
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July 2023 by Christian Nolte
Despite some rough reviews, I have to say Holly and the team in pharmacy provided a great prescription refill experience recently. Oh, and CVS does have the best selection of Ben and Jerry’s!
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March 2023 by ANIL MORE
Wasted 1 hour because Pharmacist was not putting right insurance information. Looks CVS does not care about the customer. There are so many reviews about the location but no improvement. Looks like time to go some other pharmacy!
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January 2023 by VeganMom87
Very long wait time at the pharmacy. I’ve lived in the area for 2 years and this is by far the worst pharmacy experience. I recommend you transfer your prescriptions to either RiteAid or Target pharmacy.
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December 2022 by Patricia Lewis
The CVS on Pottstown Pike in Chester Springs has the absolute worst pharmacy staff ever. Terrible customer service! I have been a loyal CVS customer for many, many years. All stores that I have dealt with until I moved to Honey Brook have been exceptional. When I moved to Honey Brook last year, I moved all of my prescriptions to the Chester Springs location. At first I blamed COVID for the long waits, and bad attitudes. No more. In a world full of competition, the staff at this pharmacy ignores customers, and does as little to help as possible. I am moving my business elsewhere, after 30+ years.
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November 2022 by David Faunce
Lots of empty shelves, especially OTC meds, and no store associates to be found, especially at the checkout counter. This has been the norm for a while at several local CVS stores, so much so that it’s more convenient now to get what I need or want elsewhere. Also, sale items dominate and tend to make any coupons awarded to your CVS card useless.