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“This is my second time renting a Penske moving truck. The first time is used a 17ft. This time I used a 12ft size truck. Both were great but the 12ft was excellent. This truck didnt even use 100 dollars in gas traveling from Belleville Illinois to Pottstown, Pennsylvania. I was shocked that a big truck like that could get such good gas mileage. I rented a local U haul ro move 4 miles , making 2 trips and spent 45 in gas. Also the customer service is wonderful. All the people from the phone center to the agents where you pick up and drop off are terrific. I had 2 awesome experiences. I would say to everyone this is the company to use when doing a self move. I live Penske and I would even do an ad for them for free, that is how much I love their products and services. Awesome , Awesome and Awesome.”
“Danny at the DML location is very knowledgeable and friendly. They have 2 lots, so plenty of space is available for parking. I'll definitely use this location again.”
“I rarely leave reviews online, but I just had to in this instance. I reserved a uhaul using what I thought was a mobile pickup, but there was an issue with the app and when I arrived the location was closed and there was no key waiting for me. George was just wrapping up his day, but he offered to help me. He got on the phone with a uhaul help center and helped track down my reservation. He stayed at least a half an hour past his shift just to help me. Amazing service. Thank you George!”
“I shopped here for a DIY project. This is on Lancaster Ave on the malvern/Frazer side. The parking is dedicated for this store. The staff is very friendly and assisted me in getting some materials that are needed for the project. They have a wide range of items of wood and the selection is robust and mrt my needs. Overall, it was a quick visit, but I got what I needed.”
“The General Manager Zachary Thomas went over and above to help me decide to use his facility. He did everything in his power to get me storage units. I had dependencies on my U-Boxes delivery and the Moving help schedules. He was always opened to adjust my need. During the move, my U-Boxes were kept on the farther from my units. It was my mistake. When I arrived for the move, he changed the units close to the U-Boxes. Thank you Zach!”
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“Very clean, just make first tight for office.
Ivan was the man, pleasant to deal with.
I had to extend my MT a few unexpected times. They were very accommodating.
only drawback is access, Ivan or one of the team can give you a better alternative route to get in. Ask before you go there.”