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March 2024 by Sal Nagi
Very rude the woman on the counter Barking orders telling me to wait next to the window in a bad attitude we are human we talk to each other with calm lower voice if you can’t handle the job over working in post office working for the people find another job because your job you interact with people all day, smiling and talking professionally in a lower voice, might make your day better and the people who you interact with.
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March 2024 by Morgan Graham
They constantly lie about delivering packages! Even with a ring camera that shows no package was delivered.
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February 2024 by Lanorma Tilley
They closed
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February 2024 by Pamela Piorko
Excellent customer service.
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February 2024 by Pamela Harvey
This is insane how each time I've place a 30 day hold on my mail, With the Chester Post Office, And they keep bringing it to my mailbox! I got a call from my neighbor telling me there putting mail in your box. luckily I can trust her! And this is the second time this happen and they keep failing to do so!!! But it's Illegal to tamper with another person mail, But It should be Illegal to not follow the protocol when the consume signs off to have there mail stay in there office for what ever the reason maybe. USPS Ya'll need to get it together.
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January 2024 by Carol Donovan
Horrible Service. I received mail on 3 separate occasions that did not belong to me. It was a complete different address each time.
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August 2023 by Tedi Devine
I've never had a problem with this post office till a month ago I checked the tracking number and it said my package was at the posted office so I went there but no one could find it left my information for the post master and didn't get a call I went back two more times and each time he was unavailable I going to go back one more time and if I don't get any answer's or my package I'm going to take the next stepUpdate I went back and they gave me a letter saying they losted it
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August 2023 by John Jackson
Iv been waiting on a package to arrive Friday never came but said it got delivered to a parcel locker I don't have wasted my time
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August 2023 by Shay Little
They lie on delivery status; had me waste time, they marked my package as a “pick up” instead of delivery. Just for me to go up there to pick it up and it was not there. Seems like the employees literally just come for the pay. Their customer service and their greetings are trash and unprofessional.
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July 2023 by Ben Deivert
I had an important medical prescription sent back because my address was insufficient. Whichever way that means -- not enough info on the label or not labeled on the house -- it's a blatant lie and their delivery people seem to just need an excuse not to carry packages.This isn't the first time this has happened, either. Multiple times I've had packages just not get delivered and sent back to the sender because they didn't feel like delivering the packages that day.What's more is, it's impossible to get in contact with anyone at the post office. The phone rings and rings until you get the dead line tone.
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June 2023 by Tina D.
The post office is terrible with the deliveries they just put your packages on the porch and not on the chair if you have one why do they have to put the packages on the ground. They can put the packages on the chair if you have one.
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May 2023 by Tanya Butler
I'm confused , my address is in big numbers and letters. Still my mail is put everywhere but my address. Can someone please help me understand?
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February 2023 by Elina Baker
They don’t answer the phone EVER When you call them. Always marking my packages as delivered when they aren’t! Can’t even call to find out what is going on! Guy called me and left a voicemail in regards to my lost package asking me to call him back. Why ask to call you back when you know that no one will answer the phone? Who wants to drive all the way to Chester to ask a simple question? Terrible post office. I don’t even live anywhere near it. Wish I could change the location of where my mail goes to because this place is not good.
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January 2023 by Susan Laderer
3 packages were scanned by mailman said it was delivered an no where to be found this is ridiculous
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December 2022 by R. K.
This is a horribly-run post office.I acquired a P.O. box here and was told keys would not be issued; I have to inquire about the contents of my box from an agent at the desk during business hours. This is absolutely unacceptable and certainly not normal procedure with P.O. box rentals. As if this wasn't frustrating enough, it turns out the change of address form I completed with an agent at this location was never processed; I acquired the box in September and it's now December and I haven't received one piece of mail.Their Google reviews are very telling. It's clear this post office's track record of subpar service to the community is just flat out lack of respect for the people here. This would not exist if it were located in an upper class neighborhood.Please pay attention to the negative reviews (on Google and hidden/"not recommended" here) as they are indeed well-deserved.
