-
January 2024 by Randy
3 year customer. Good friendly , almost family customer service, understanding.
-
November 2023 by Angel Brito
Tash was the best representative I have ever worked with. She always had every answer to all of my questions. Help me through out the whole process. Her communication skills a 10/10, her follow up skills 10/10. I’m glad I got to meet Tash and have her help me through the whole process. She is amazing and the best part of my experience with JG Wentworth. Thank You Tash for all of your help and patience.
-
November 2023 by Melyssa Mcarthur
I have been very pleased with my experience overall with JG! From my first transaction in 2014 to my most recent that was completed today. I've had the pleasure of working with mostly the same people over the years and they are knowledgeable, kind, and always exceed my expectations. I would recommend them to anyone.
-
November 2023 by Teena Petrimoulx
Tanner Stokes did an excellent job handling out transactions. He kept us updated and thoroughly explained the process. Very personable and customer service oriented. Thank you Tanner
-
November 2023 by Bryanne Boyte
Tanner Stokes was amazing! He was very helpful and always stayed communicating! Highly recommend!!
-
October 2023 by Alyssa Pagan
As someone who has used this company before, my previous two deals were amazing. However, the team of people assisting me this time have been extremely difficult to work with. Whenever something was needed from me, it was given in a timely fashion. If I had an issue, I was tossed around to multiple people. I received constant misguided information. I worked with Chris, Jacob, and Dan. It has now been almost a week since the completion of my approval hearing with the judge and I still have not received my funds. I also have not received updates from any of the three mentioned, unless I have reached out personally. All updates have been pushing blame with no research as to what is going on. My suggestion would be not using this company. They’re very quick to rush you but not quick to assist you in solving any problems.
-
September 2023 by Herbert Estus
If I could give zero I would. Did not meet the timeliness that they told us that they would meet. Especially problematic when we told them that if it wouldn't meet that timeline we wouldn't be interested. Strongly recommend not using this service.
-
September 2023 by Selena Ruckdashel
I had an incredibly disappointing experience with JG Wentworth. They not only provided me with misleading information, but they also managed to create a huge mess that I had to deal with. It's disheartening to see a company that should be helping people navigate financial matters instead causing more problems. What's worse, it seems like they have no qualms about taking opportunities away from smaller businesses. Their unethical practices have left me frustrated and questioning their integrity. I would strongly advise others to steer clear of JG Wentworth and explore more trustworthy alternatives. After spewing lies over and over about how I would not have to pay another company’s legal fees (they went above and beyond to reassure me I wouldn’t just so I would choose them) now that I went forward with a smaller company instead they are withholding my funds until they get their legal fees paid back. Although they told me in their own words that they don’t even make their customers pay them back for that kind of thing because there is no basis to do so. They have made an already difficult situation even worse, please do yourself a favor and take the chance with a smaller company, they actually want to help you get this done faster and smoother. I recommend CBC Settlement Funding, they made my process easier and faster. They are evening going about dealing with the mess JG Wentworth made for me and are apologetic for another company’s actions.
-
September 2023 by sarah ealey
Tanner and his team were very patient and thorough. I am very pleased with my experience
-
August 2023 by Eventful With chran
Great customer service with Chris and the staff, they have worked hard and efficient with processing
-
June 2023 by Michael Harris
Ty was very helpful and knowledgeable, and great has a very good ability with moving the process forward fast and smoothly. Kind and professional kept in communication every step of the way. No doubt about it she deserves recognition for her loyalty towardsclients she assists.
-
June 2023 by Ivy Maree
If you need people who are honest, and will help answer questions and explain small details, these guys are who you should consider! Rodney & Mark helped me through the entire process! It took longer than expected, but it was worth the wait in the end! J.G took care of everything, and I appreciated the fact that, I never had to physically appear in court! There were no hidden fees, I got all of my funds directly deposited to my bank account! No holds either! Give these guys a try! They won't disappoint! ??
-
June 2023 by Savannah Harcourt
Tanner Stokes really helped me through the whole process of my annuity. I really appreciate everything that was done. All the effort put in helped me achieve getting my first very own car!
-
April 2023 by Joshua R.
Pretty sure they're [scammers ]‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼This is my number 909-782-9463 I'm for real this guys are some azzwholes for getting my information I did everything I was told to do I was ready for my payments but when I try to log into my account nothing when I make a call few times I literally get hung up by them by asking a few questions
-
April 2023 by Vanessa Harrison Harrison
They have the most extraordinary customer service. The entire team was awesome!! Especially, Tanner Stokes followed up to make sure everything was okay answer all your questions, return phone calls and messages in a timely manner made the entire process and easy, I would definitely recommend to friends and family.
