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“I have been a member since high school in the 90s. This credit union has helped me in many ways throughout my life and I will continue to support them as long as I have money! Sure, they are small and not as fancy as your big banks, but improving technology all the time. I can actually speak to someone on the phone, if needed, which is not typical other places. I have never had anything but kind and personal service.”
“I have been a member at this bank for a few years. I have my mortgage through them. Also most recently I refinanced 2 motorcycles and my truck through them. The process was extremely easy and beneficial. Tina was very accommodating and professional. She went above and beyond throughout the entire process. She was nothing short of professional, flexible, and prompt. They have a text program which makes for an easy process while I was at work or busy during my days. I'm also in the process of switching to them for my primary checking account. I would highly recommend this bank. They are always pleasant and professional!”
“I’d like to express my personal thanks to the Valley 1st Credit Union for always being so easy to deal with. Everyone is on a first name basis and welcomes you to thirst establishment. I recently took out a loan, and the Loan Officer, Jennifer, bent over backwards to help me secure the loan. I can’t thank her enough. She was above and beyond what was expected”
“Ive gotten (3) Car loans with this Bank, and each time, The loans were painless, Quick & had the Very Best Interest rates! In 8 years of dealing with them, ive never had a problem once!”
“I’ve been using this credit union since I was 14. Never any problems and great service. Dunno why there are bad reviews. I switch jobs often and have never had any problem receiving my detect deposit after giving my employer a voided check.”
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“I've never, ever called or visited this credit union that the ladies who work there were anything but beyond friendly and helpful. Not at all like dealing with a large bank that doesn't care. Excellent customer service 100% of the time.”