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September 2020 by Roslyn Hope
These people sold me a car that was not Inspected. I asked them was there anything wrong with the car and of course they lied.. I had my BABY In my car when I drove off with It only to find out the AC did not work It was 90 degrees out! A few days later my check engine light came on and I found out It was my “Cadillac converter” I went there and he was so cocky and rude said he’d be right back had to go get his brother (the other owner) never came back and texted me talking about “the store Is closed for the weekend they’ll be open Monday” all because he knew It would be over the 72 hour deadline straight took advantage of me! Do not go to this place!
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June 2020 by Dan A
When I went there, many cars had flat tires. I thought it was due to the virus lockdown, but now I don’t think that. I bought a Jetta from them. A week later it was leaking a liter of oil a day. I asked the person who sold it to me, he said he’ll ask his mechanic. A minute later he was able to tell me what was wrong with the car without anyone looking at it. I took it to a mechanic and he confirmed. The mechanic told me there was stop leak additives in the oil when he fixed it. This guy sold me a car with a serious problem, a rear main seal. It cost me $800 to fix it. I can tell he knew about it. I asked him to help me out with the bill, he stopped responding. His response was “I’m not a mechanic”. If you go there you will notice a 2 bay garage with lifts, they are most definitely mechanics. If you decide to look at a car here, don’t buy it unless a mechanic inspects it first. He doesn’t offer a warranty. You’ll have to sign a buyer beware form when you go to a notary. If you’re reading this review, just take your time on purchasing a vehicle, and definitely don’t go to this place like I did.
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April 2019 by kani delly
Too much to explain. Absolutely terrible. Bought a car in May 2018 and within the first three months I had paid double what I paid for the car just in repairs between a catalytic converter, new transmission and general maintenance. I will NEVER give these people a penny again. Be warned.
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December 2018 by kelly hart
Great place! Todd and john (the owner) Are very nice! They gave us a great deal! Thank you guys, I love my camry!!!😃😉
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October 2018 by Quentin Smith
Just want to thank Ultra Auto Group for their professionalism and putting the customer first! Jonathon takes a lot of pride in his work and it shows in all aspects. His cars are reliable and clean. He definitely seems to get quality resale cars. He himself is very responsive and helpful. His employee Todd is also very helpful. I'd say both are more interested in making sure you get the right car, versus just selling you a car to move inventory. Over the course of buying the c
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June 2018 by Rudy Schutzeus
Bought an 09 Kia Sedona from them in April. and did not realize that the inspection was up the following month. Went to get the inspection done last week. And needed some parts to pass. With it being a month and a half from purchase figured I'd give it a shot. I called the salesmen (Jonathan) and explained the situation and he has been phenomenal. He said that the inspection not being done prior to sale was a miss on his part. So they are gonna take care of the van. Best experience of purchasing a used vehicle from a lot. Thanks ultra. Will recommend you guys time and time again.
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December 2017 by Beth Seiler
Good guys. I was a more than a little nervous since they seemed a bit casual and disorganized. But they definitely came through in the end. My son was offered a fair deal, and when there was a problem with the car right after purchase, they took care of it. These are honest and fair guys. Definitely would recommend doing business here.
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October 2017 by Nico Paris
Ultra Auto Group couldn't have made the car-buying process any easier. Jonathan and Todd were friendly and helpful without being pushy or annoying. It was obvious that the team cared more about my satisfaction than making the deal as fast as possible. They were fair negotiators and great to work with
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August 2017 by Preston J.
Terrible customer service. Make sure you look like you have money when you shop here. They treat you like your homeless if you don't drive up in a Mercedes. I would not recommend this place until they stop profiling customers. I went down the road to the Toyota dealership on rt51 and purchased my certified pre owned lexus after being treated like my money was no good there. These people are sleaze bags... Avoid at all costs.
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August 2017 by Kenneth Turner
One of the best places I've been to I will continue to buy my car from this place
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August 2017 by Ronald Feiling
Great price and Great car, will buy from again !
