“My daughter and I were at the Clarion store today. Even before we got there were talking about how friendly they are there. We don't have the necessity to visit often but when we do, the staff is always so nice and knowledgeable. Today, we stopped for a very small thing. When we parked we noticed a lawn tractor and stopped to look. Seemingly out of nowhere, an associate named Doug asked if he could answer any questions we had. And boy... did he! Not only did he spend a considerable time talking to us about the mower, he helped us find the somewhat insignificant product we stopped for. Unfortunately, I don't remember the name of the young lady that rang us up but she was so very pleasant. On the way home we talked about the tractor and the warranty. I got on the website for the warranty but couldn't find the answers to some of the questions I had. So I called the store with my questions and was immediately transferred to someone who could help me. I think her name was Erin. Long story short, she answered my questions and even walked outside to find the tractor I was asking about... even though I misidentified the brand we had been looking at! I think we're going to buy the lawn tractor but beyond that, kudos to the staff! It was so nice to have such wonderful attention to someone who has only at this moment spent $34. Keep doing what you're doing. It works. Thank you for your respect and kindness.”
Pet Stores
“My daughter and I were at the Clarion store today. Even before we got there were talking about how friendly they are there. We don't have the necessity to visit often but when we do, the staff is always so nice and knowledgeable. Today, we stopped for a very small thing. When we parked we noticed a lawn tractor and stopped to look. Seemingly out of nowhere, an associate named Doug asked if he could answer any questions we had. And boy... did he! Not only did he spend a considerable time talking to us about the mower, he helped us find the somewhat insignificant product we stopped for. Unfortunately, I don't remember the name of the young lady that rang us up but she was so very pleasant. On the way home we talked about the tractor and the warranty. I got on the website for the warranty but couldn't find the answers to some of the questions I had. So I called the store with my questions and was immediately transferred to someone who could help me. I think her name was Erin. Long story short, she answered my questions and even walked outside to find the tractor I was asking about... even though I misidentified the brand we had been looking at! I think we're going to buy the lawn tractor but beyond that, kudos to the staff! It was so nice to have such wonderful attention to someone who has only at this moment spent $34. Keep doing what you're doing. It works. Thank you for your respect and kindness.”