H&R Block receives positive reviews for its professional and helpful staff. Customers praise the employees for being polite, informative, and understanding, which makes the tax process less stressful. Specific staff members, such as Martha, Melony Green, and Paula, are highly recommended for their efficiency, friendliness, and clear explanations. The team is appreciated for making a potentially stressful time manageable and for providing thorough assistance. Overall, H&R Block is seen as a trustworthy and supportive place for tax services, with staff members who go above and beyond to help clients understand their taxes.
They did my taxes pretty fast and the lady was helpful
February 2024
The tax clerk I had Martha was amazing. She was very professional and helpful. She helped me with any questions and concerns and I highly recommend her to anyone.
February 2023
Positive: Professionalism, Understanding I had just talked to Martha on the phone and she was very polite and informative. She explained very clearly and helped me understand my taxes. I highly recommend them!!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee