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February 2024 by Kesha Fraser
Knowledgeable sales representatives. In and out in a minute.
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February 2024 by Marguerite F. Miller
They helped us by determining which windshield wipers we needed and then installed them promptly for us.
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February 2024 by DEBORAH BLACKMON
Nice guy's, great service!! Ian is a great guy to run the store!!
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December 2023 by Simeon Akporotu
I’m so thankful for Paul and Demari. They were very helpful and helped me get back on the road. I’ll be sure to be back at this Autozone.
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December 2023 by Philly Phone show
Friendly staff. Good place. They're all very helpful. My car broke down outside their store. They immediately came to my aid trying to help diagnose the problem. My car wasn't able to start. They helped push it into a parking space. Then they reassured me it would be ok to leave it until I was able to get it moving again. I'm grateful for their kindness and helping to alleviate my stress. I did finally get it moving in my own and they congratulated me.
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November 2023 by Camille Waters
I was helped by Sam and he gave us a wonderful experience. Came in thinking I needed to buy a battery but he ended up just needing to tighten the battery terminal. Did it free and with a smile, definitely coming again
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November 2023 by Rich Panichelli
Demmare was great from start to finish. He did some research via the phone for me and treated ne even better when I went into the store to get what I needed. He even put my part on for me!! Highly recommend Auto Zone and ask for Demarre!-Happy Customer
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October 2023 by Daniel C
I had a great experience there. Needed new wipers and the rep had me pull my car up to the store front and changed them for me! He also researched the wiper size for me beforehand. I recommend them??
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October 2023 by carol hill
Most, not all workers. are not there to help you. They're there to socialize with each other, fowl mouths and all. Couldn't stop his conversation to put my items in a bag and thank me. Wow. Won't be back.
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October 2023 by Marie Voelker
Well stocked, staff will help just not very friendly, some are some of the time. Many times I feel like they're annoyed that you came in and dont question what they tell you, especiallyif your a female. ... sad that the younger generation aren't being taught "real" customer service.
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September 2023 by Denise S
Worst customer service experience here. Don't even greet you or offer help. Given the wrong products multiple times even after associates looked up items on computer. Wish there was actual knowledgeable associates working here or a better system where customers could look up their own items.
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August 2023 by Jacana Lewis
I had a great experience at the location on Baltimore Pike. The employee Bazil gave me top notch service. I wanted a certain steering wheel cover.. and he checked in the back for me. They were out of stock, but I did select a cover that I really liked. He went above and beyond when he offered to put the cover on for me. He said that it's a struggle getting the cover on. But he had it on in under a minute. Thank you again Bazil..you're the best!
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August 2023 by John “Rocco” Kent
They lend tools, check engine light codes, take used oil , check batteries, key fobs, and other parts for mostly anything.
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July 2023 by Destiny Swann
Sam is the best!!! He took his time to help me figure out my headlight issue! I have a 2017 Chevy equinox and my front light was out. I had noooo idea how to replace and neither did Sam at first. He took his time to figure it out and replaced the light for me! He was also so patient and kind and I highly recommend this auto zone to anyone who needs help with their car!
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July 2023 by Erin Sherman
These guys are awesome and helped me replace my burnt out headlight in just a few minutes