Citizens
BanksHours:
5251 W Baltimore Pike, Clifton Heights PA 19018 Hours
About Citizens
Citizens Bank has received positive feedback for its exceptional customer service, particularly from a representative named Taniqua. She is noted for her professionalism, expertise, and genuine care for clients’ financial needs. Taniqua's impressive knowledge of banking products and her ability to explain complex concepts clearly have made a significant impact on customers. Her approachability and attentiveness, along with proactive communication, ensure that clients feel informed and confident in their financial decisions. While some customers have mentioned longer wait times during their visits, they appreciate the courteous service they receive. The branch is described as small but conveniently located near various restaurants and shops, making it a favorable choice for banking. Recent staff members have also contributed positively to the customer experience, transforming low ratings into high praise. Overall, Citizens Bank is recognized for its commitment to customer satisfaction, making it a recommended destination for those seeking personalized and professional banking services.
Most Recent Reviews
June 2024
My visit was for new card and some other issues on my account, but the wait time was bit longer. The five is for Taniqua attentiveness she was so polite and even offered bottle of water?and also helped with all the issues pertaining to my account.
December 2022
Was here about a month or so ago very nice bank and the branch manager was very kind and helpful with what my boyfriend and I needed. The bank is pretty small but other than that it is conveniently located near different food restaurants and shops. I would definitely come back again in the future.
October 2022
The two new people working there turned my 1 start to a 5.Glad to see people that want to make this transaction helpful and curious
More Comments(31)
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