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October 2023 by Anthony R.
Had 4 new tires put on with a alignment and now I have to bad front tires because of there negligence from a bad job aligning my front ! Now my tire pressure sensors don't work, when they worked before they put the new tires on! Now they don't want to correct there wrong doing! Never bring your car to the Clifton heights location, you will regret it!
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September 2023 by Cameron Gillies
Rashaud the assistant manager knocked it out of the park today. He was very knowledgeable, he had me in and out and made the whole experience fantastic. Standing ovation for these gentlemen at this Mavis service center. High energy and great attitude from all of them. I will be back for all future oil changes.
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September 2023 by chyrah b
I really liked this place during my very first day visiting this facility. I took my vehicle in due to shaking when braking as well as squeaking noises. I was told that I needed front brake pads & rotors ONLY (FRONTS). To gain my trust they walked me out to view my rotors front and back/brake pads to see the difference! Simply because I kept asking if they were SURE! Notes are even listed in the system! 2 days later the squeaking noise is back and now upon braking there’s a rubbing feel towards the front passenger side. Took the car back in, I was then told that my vehicle was misdiagnosed and that I definitely needed back brakes and rotors as well, mind you I have a 4 year old daughter and they are telling me that during rainy days my car may not have STOPPED . After a technician spoke with the manager they then stated that a pin was stuck on the back passenger wheel AS WELL but this is after speaking with the manager! So now that’s an add on so that they will not have held accountable. And that there is nothing they could work out with me although there was a misdiagnosis . Very disappointed. Definitely snatched my trust away! That is NOT BUSINESS!
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September 2023 by PAULA LARE
First time at Mavis. Mr. Johnny was super friendly and professional. He demonstrates customer service that most places don’t have anymore. My tire was fixed quickly. I’m definitely coming back.
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September 2023 by Lisa Bambach
Johnny was so professional and kind. John plugged my tire and was able to celebrate my Aunts 89th Birthday as planned! Great service! Place to go for tires!!!
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September 2023 by Cristina Buchanan
This location was extremely helpful and patient with my flat tire situation! They were very understanding and sympathetic and did a great job at communicating and fixing my problem. Great customer service! Highly recommend!
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September 2023 by Gregory S.
I bought two new front tires for my truck at Mavis on Baltimore Pike in Clifton Heights. The only tires they had it stock were the cheapest grade. A few days later, I took a trip and found that my steering wheel shook violently above 45 MPH most likely due to unbalanced front tires. I stayed at a motel in York that was close to a Mavis dealership, and asked them to rebalance the front tires which seemed to be the problem. They took off all the counter weights on the two front tire rims. Now the steering wheel only shakes between 55 and 65 MPH. I am not sure if the tires were ever rebalanced. Anyway, either their tires are defective, their balancing equipment is out of calibration, or their employees cannot balance a tire correctly. I won't go back to Mavis to have the tires balanced a third time. I do not recommend Mavis Discount Tire.
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September 2023 by Cristina B.
When I got a flat in the middle of driving, they pulled in a clutch. I was close enough to drive the car over there, but the tire gave such difficulty coming off the rim. The technicians were extremely patient and understanding of my situation. I would definitely recommend this location to anyone. Their customer service was top notch.
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September 2023 by Josh Kulick
Highly recommend this shop. Both the guys in the shop and the team in front truly care about their customers and the quality of the work they put out. Came here for a flat tire fix. Tire was a special size and had a giant hole so it needed to be replaced. These guys ordered in the tire, it came in right on schedule, and they were happy to mount the new tire when I got home from work, 30 minutes before closing time. Great guys, quality work, delivered as promised.
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August 2023 by Jerilyn Young
I highly recommend this place. I noticed a bubble in my tire sidewall and I was taken care of pretty efficiently. Armando was professional, knowledgeable, and was helpful in accommodating what was needed. I had to wait a couple hours, not too bad, considering I just walked in with no appointment. Definitely recommend for tire needs/repair
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August 2023 by Jeffrey Berndt
Clean facility. Amazing staff. Took great care of me without any sales pressure. Knowledgeable and honest, these guy deserve your business. Will definitely be back!
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August 2023 by Mike Pantaleone
Armando and another other employee (didn’t catch their name) were super helpful when I brought my car in to replace a tire. They helped make my already awful day a bit better. Highly recommend for anyone who needs a quick fix in a jam.
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July 2023 by Len Bera
Work was well done and in a timely manner, also they didn't try to sell me parts and services that i didn't need.
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July 2023 by Mike Corsey
Never again seen the tires on their website went to go get them the guy behind the counter told me he can't find them and never heard of the brand showed him there on your website still said never heard of them or of the brand. Then tried to sell me tires that were $100 more per tire..
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June 2023 by M. A
I love the fact that Mavis discount tires opens on weekends unlike other repair shops that only work on weekdays. That was the reason I chose to take my car to Mavis Discount Tire in Brookhaven Pa. I needed to repair my car for my daughter’s birthday whom I flew to Pa from GA for this occasion. I informed them that needed this fixed ASAP and told them the reasons why hence, I was the second customer at the job that day. I was charged 2500+ to get the work done.Although I was asked to wait I decided to go home since I work from home. As at the close of business, they have not fixed the car rather, they were busy fixing other cars that came after mine. They became irritated for letting them know I was displeased with the abysmal service. The service manager was particularly rude and arrogant in his conduct. After making me miss my daughters birthday, they finally fixed car. However, the car was still making some weird noise so I called the shop back. Needless to say, I didn’t enjoy the interaction on the phone or my subsequent visit to have it fixed where I interacted with the same service manager.Although, I am happy about the convenience of having to fix my car any day of the week, my experience at this location was appalling. No wonder they were asking selected people leave them reviews on Google.
