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July 2023 by Althea J
I went in to pickup something real quick.
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January 2023 by Janice Marie
The absolute worst. The employees lack of employees are helpless, clueless not trained properly. Make the trip and go to the Ridley location and save yourself the aggravation or better go to Lowe’s. I have now been in here for three hours paying a contractor for something that was ordered. It was suppose to be pu at 830 and they now have us just going around the store now getting it Absolute worst.
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October 2022 by Edward A.
Employees at the rental department are the worse, lazy and unprofessional. I recommend trying another rental place or another home depot location
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October 2022 by Tom N.
Horrible decision making my employee at desk in rental store. Rented a jack hammer and the handle broke. Told me I would be charged $125 then handed me another jackhammer with a crack in the exact same spot. Pointed it out and told him I would not take that item. Took another jack hammer without a crack but still charged me. No common sense.
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July 2022 by Leila S.
Pathetic and scary. The parking lot had a vagrant male walking around. There was trash all over the lot as well. The garden center should have had ALL their plants on clearance for they were all dried up and dead. Good luck getting help from inexperienced garden center workers, too busy not looking for stock or chatting with low-life friends. Once a planter was pulled from overstock, it was cracked on the corner. Avoid this store and find another alternative.
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June 2022 by Cynthia A Marable
I had the worst experience, I ordered and paid for a storm door in February, had to wait until April for some third party person to call me, and schedule an appointment with me to come out and install the door, finally got the door on, had issue with the locking mechanism, had to order new lock from company who made the door, wait for it to be delivered, go back to home depo for an appointment with third party person again, Sterling Co, is who I had the pleasure of interacting with, this guy was the worst, he called me Tuesday, left a message on my phone, I called him directly back once I got an opportunity, straight to voice mail, called Wednesday, no reply, got a hold of him Thursday, spoke briefly, he never called me back, finally Friday morning after leaving a frustrated message & text, he responded
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June 2022 by Michael Ap
home depot is the worst place to shop anymore , they don't take anything back anymore and I swear you have to be slow to work there. people need to stop shopping at big corporate stores and start shopping small businesses.
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April 2022 by George B.
I was in need of some help with my weed wacker. The rep in that Department did not how to help me with this problem. He then referred me to the Tool & Rental Department. I have gone there before and received help with garden tools. The rep there was rude, insulting, condescending, and just plain nasty. This was unusual since I have always found your reps to be very helpful. I have been going to your store for over 25 years and I have never encountered anything like this before. This creep ought to be kicked in the can. I did find a rep who did help me with this. This rep at Tool Rental told me we are just "counter people". That is not true. They are supposed to know how to fix garden tools. I hope you will give me some feedback on this. This is how you lose customers. George
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February 2022 by J G.
Today I had the pleasure of dealing with Fran and Mike( returns manager) in the return's department, they couldn't have been more friendly, professional, and helpful... they were an absolute pleasure to deal with! Thank you so much to Home Depot, Mike and Fran! Awesome customer service! A+++++
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January 2022 by Cynthia W.
A few months ago - I went to get some new plants because I'm stuck in the house all day and decided I wanted to become a plant mom. So I got in my car and drove 30 mins away because I remembered Home Depot sells plants and things for a garden. I was so pleased with the wide selection of plants to chose from. I got two plants because I didn't realize how much plants, new pots, soil and plant food cost. I mean I wasn't expecting to spend so much. To be fair I didn't know what to expect to spend lol maybe $30-40. Wrong! Update to day on how the plants are doing? They're all dead. I should be arrested for killing all three plants. None survived. Even the one that was supposed to be hard to kill, I managed to kill it.
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September 2021 by Sterling Cook
Customer service sucks. I was calling for over an hour. They kept putting me on hold and then hanging up. I couldnt go into the store because of work and I was only inquiring about an order I mande online 24 hours ago at this point and still haven't received a notification or anything of my order being done and when I finally got through somebody told me they would call me back within an hour. Didn't happen. Disappointed.
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August 2021 by Michael P McCarron
Needed wood and a Hammer Drill. Did my due diligence and chose two drills. I went online and Upper Darby was the only store that said they had both in stock and though its farther from my home I went there. First problem was that the doors on the contractor side was closed with the security gate down. It was only 6pm. I had to get several large pieces of wood. I had to push a lumber cart to the other side of the store and then back again to the lumber area. I had hoped
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July 2021 by Albert G.
This is not a review of Home Depot, but of the Bonnie vegetable plants they sell. This is the third time I purchased Bonnie tomato plants, and all three seasons they were infected with a deadly fungus. They produced very little fruit, and died half way through the growling season. Don't waist your time and money. Steer clear of any plant with the Bonnie logo. Their vegetables suck.
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July 2021 by K L.
Put people to work on the register. I'm not interested in checking myself out stop the b*******
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June 2021 by Margaret C.
The worst customer service ever! Employees are not trained properly and are unaware of service times. Phones are not answered! Will not use them for home projects very again.
