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August 2024 by Jenna Masartis
How much they re schedule is very annoying you should get a discount if it is more than once. I live in a complex & it took my neighbors as mine just sat outside right next to theres. The water came days later…thank goodness for giant eagle water bottles in the mean time…. If there is a different service just go with them as you can see I’m not the only review saying this.
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August 2024 by Precious Villegas
Signing up for this is a HUGE MISTAKE!!! Don't get fooled!! I got this from Sam's when an agent talked about the product. But they have very poor delivery system where they let you reschedule the delivery MULTIPLE TIMES!!!! Poor customer service too! They don't address the issue and REPEATEDLY DELAYING DELIVERY AND KEPT ON RESCHEDULING. IT'S NOT WORTH IT!
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June 2024 by Joseph Harper
The lady I spoke to resolved my problem.
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June 2024 by Gina Crockett
Deliveries are always delayed and pushed back. I contacted customer service via the app and was told there have been “operational shifts in my area”, that my order would be delivered the following day. Next day came- I received an alert that delivery would be pushed back another 2 days. If you want disappointing service and delayed deliveries this is the company for you! I am definitely switching suppliers for both myself and my business.
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May 2024 by Amy Vorderbrueggen
Do Not use this company!! My water delivery is always rescheduled at lest twice, I rented a dispenser from them, it started leaking, I emailed them and the response I received was at first stating it was probably the bottle after telling them that it was the actual dispenser by email, they finally stated they would replace it but once again the exchange was rescheduled twice!! I finally received a phone call from them and was told they would get it out to me that day! No one came!! They did not tr at me like a valuable customer, I have cancelled my Service with them and I recommend everyone else do the same! This company does NOT care about their customers
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May 2024 by Dave Rakoci
I got talked into this service at Sam's Club. This is how my first delivery of water showed up. A huge dent right by the handle that nobody could miss. Then the system asks me to tip the driver. I'm not paying their wages. All these companies get rich not paying their employees well and they expect the public to do it for them. Ridiculous.
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March 2024 by Yousuf Eldessouky
Kept pushing back the delivery dates the day of for a week now with no explanation whatsoever. Reached out to them but haven't received any response or reason.
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March 2024 by kimmie lewis
Horrible service. Delivery dates changed so many times. Called customer service twice. The first time I got coupons, delivery got changed 3 more times after that. I called customer service back and was told they would reach out to the delivery service in my area and get back to me in about 20 minutes, needless to say I never received a call back and when looking on the app I seen all my future deliveries were skipped. Don’t waste your money.
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March 2024 by Rhonda Walls
Horrible service they kept changing delivery dates and the customer service representative did not explain everything when we initially signed up.
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March 2024 by Camille Joyce
If I could give 0 I would. Never delivers on time. Every month I had this service they kept moving the days I had scheduled for delivery further and further. I wouldn’t waste my money on them
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March 2024 by Daniel J. Rogan
Ivan was awesome!
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March 2024 by Donnaie Williams
Just got my order the driver guy ed! Was so great he explain everything to me how to leave my bottles outside my door, for my next order. Set everything up!!! So excited
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December 2023 by E. Frank Morado
Earon is the best if you get him feel blessed
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November 2023 by Laura Rosas Valdizan
Thank you Ivan for your recomedation of services on our pure life water. I just signed up for recurring service, looking forward to you always being helpful and recomending the best products and services from Ready Refresh.
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October 2023 by Shawn G
Thank you, Ivan! Always a friendly smile when you come to deliver our water?
