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December 2023 by Roy Simonetti
That's why I left to Citadel Bank. Always GOOD service.
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October 2023 by Edma Alicea
Excellent customer service and the staff is friendly, especially the bank teller Carrie :)
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June 2023 by Joe Madden
I am 62 years of age and this is the worst bank I have ever used. They offer no overdraft protection and the tellers routinely lie. I couldn't believe they didn't offer overdraft protection. So I asked if I set up a savings account would it cover possible overdrafts. The teller told sure, no problem. First time there was insufficient funds they refused to pay. I called them up and told them I opened a savings account to cover overdrafts. Oh no it doesn't work that I was told. So the Jacky, the teller I opened my account with outright lied. Now yesterday once again they refused to pay for something and then charged a $ 39 fee for refusing to pay it. If you want a reputable, full service bank I would steer clear of PRESENCE BANK.
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January 2023 by Darryl R Hutcherson
They are doing some type of construction or repairs on the inside.I look forward to the finished look.
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December 2022 by Summer12
This bank has no idea what they are doing and tell people that are not on your account your information!! A lawsuit waiting to happen! The new Holland branch is the only reason why I have not shut down my account!
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January 2022 by Barbara Garcia
I belive I have been with this bank for over 20 yrs and never would changeThe tellers are really good and very friendlyIf you want a bank that you can trust with your money I would highly recommend presence bank
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December 2021 by Ogunyebi Olawale
Mrs Lilian Wilson is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Lilian Wilson by a friend who advise me to invest into her bitcoin trading and now my life have really change.
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September 2021 by Vincent Miles
Been with this bank for all of my life! Great customer service and awesome staff! definite recommendation!!!
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April 2021 by quiandel l rodriguez
Perfect never had a complainf
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January 2021 by Kendra J
There is a young lady there name Jackie and she is very professional and polite. Most important she gets the job done! Quick too! They helped me out!I recommend *Coatesville Savings Bank*
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June 2020 by Kendra Jones
There is a young lady there name Jackie and she is very professional and polite. Most important she gets the job done! Quick too! They helped me out!I recommend *Coatesville Savings Bank*
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May 2020 by Roy S.
Today was the LAST STRAW. Went to CLOSE MY BANK ACCOUNT since the customer service, (?) SUCKS! This was my 3rd and FINAL transaction with this SUB- STANDARD , POOR EXCUSE of a bank. The last 2 previous attempts to utilize the drive up was UNSUCCESSFUL. The Last time I was in the drive thru lane for 20 MINUTES when the IDIOT in front of me backed into me and took off. He's LUCKY I DIDN'T catch up to him due to the traffic. Today, I was 3rd in line in the Drive Thru again. Just 2 customers before me. Not TOO Bad, right ? It took those ASSHOLES inside 45 MINUTES before they got to me. So , I HAD, HAD ENOUGH ! I IMMEDIATELY CLOSED My Account with this S*** , PISS POOR excuse of a bank. ( I once worked for City Bank back home in New York. I THINK I KNOW ABOUT BANKING PROCEEDURES and GOOD Customer Service. Switched to Citadel Credit Union. LITERALLY *** 10 *** TOMES THE INTEREST, Walking distance from me , opened until 5 P.M Monday-Friday and from 9 A.M.to about 3 P.M. on Saturday. DO Yourself a BIG favor, See if you have a Citadel Bank near you. EXCELLENT CUSTOMER Service, ALWAYS!
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November 2019 by Elaine Sullivan Harrington
Your branch in Oxford P has a flag pole out front. Why isn’t the American flag flown there daily? So disrespectful.