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November 2023 by Angela Callery
The amount that I appreciate this place could go above 5 stars. Marvin and Edgar were incredibly helpful and informative about my purchase, and helped me figure out which vehicle I could finance. I was in a situation where my car insurance for the make of vehicle I had made no sense, especially when I didn’t LOVE the car. I could not recommend coming to these guys enough, and they work with you and try to get you the best deal! I greatly appreciate you all! Happy to finally be a part of the Jeep family!
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October 2023 by R Crouch
We purchased a new Jeep Grand Cherokee 4xe out of state (only because that dealership had the exact model, color, packages, etc we were looking for), but have taken it into Courtesy Chrysler Jeep of Coatesville for service. I would definitely recommend their service department to anyone! They've been terrific to work with; easy to make appointments, efficient, honest and very helpful. I wouldn't go anywhere else.
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August 2023 by Christina Bonilla
I had a wonderful experience! Chuck was awesome and very informative as my car needed services. Would highly recommend!
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July 2023 by Rob Davidson
Awesome experience purchasing a 06 gmc sierra made me feel at home were honest about everything. Highly recommend thus dealer will purchase from again in the future for sure
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February 2023 by Danilo Maffei
My experience is with the Service Department, and they are absolutely amazing! Cheers to Marty, Dan, Nick and all the other people in the background who delivered a first class experience.The Details:I bought a used 2019 Grand Cherokee from a dealer that is over an hour away from where I live. When the vehicle had an issue that the dealer could not fix (a problem with the climate control), they suggested I use a Jeep service department more local to me and they would pick up the cost. I chose Courtesy and I am very pleased with my decision. The problem turned out to be very elusive, requiring multiple visits and investigations, which though frustrating for both me and them, the department worked with diligence, professionalism and were just really human and personable. They solved the problem and earned my Jeep business for the future.
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June 2022 by JAZ
Drove all the way from Jersey to get my car serviced with a service dog. The dealers in Jersey are untrustworthy and thats saying it mildly. I worked at Courtesy's Parent company so I trusted and was hoping that I would get superior service at Courtsey Chrysler Jeep. Marty was great to work with and went over several things. Marty tries to talk things over with you and give options. Nancy is warm and inviting and got me a sprite when my sugar dropped too low. Manager Bill was a sweetheart and got pizza for my lunch.. The staff all showed such customer service and human decancy. Although the repairs took longer than I wanted too wait, the service was completed satisfactory. I use to work undercover for NDA Television shows I already worked on cars so I knew what Marty was informing me was truthful. Unlike the guys in other repair shops that try to sell you un-needed repairs or repairs that weren't even made. I do recommend Courtesy Chrysler Jeep for your service needs and Give them a grade level A.
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June 2022 by veronica
The gentleman who helped me was very polite and showed me everything I needed to know about my Jeep and I left that day with a new 2021 Jeep Grand Cherokee limited
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February 2022 by David Elias
Had a great experience with Courtesy! No hassle and got my quote overt the phone. Kate was super to work with! Made the whole process so easy. Also got a very fair value for my trade in.This place is a gem. I highly recommend Courtesy for you next purchase!
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November 2021 by B Vincent Pastore
I was one of the unfortunate folks that was impacted by the flood waters of hurricane Ida (we don't live in a flood zone but that is what i guess a flash flood can do). We lost all our vehicles (three cars, three Harley Davidson motorcycles and more) and over $100k damage to our house. I quickly started searching for a new vehicle (while working with contractor on my house) and found most dealers were inflating prices, as inventories were low. I found Courtesy purely by accident as I found a fully loaded Nacho color Gladiator Rubicon with a manual shift on line. This is like finding a unicorn. :-) When I called the dealer, Kate was my sales representative. She informed me that the vehicle was sold. I then started searching for my unicorn and went to a local dealer to order a custom Rubicon Gladiator. Though they were helpful they were inflating the prices and not overly customer centric as they were getting business with or without my purchase. Thus, I called Kate back, and though Courtesy Jeep was 2 hours from my house, I bought a fully custom gladiator in the Gecko color with hood and body art. You would be hard pressed to find one this loaded and with a 6 speed. Kate was fantastic! This was the easiest buying experience I have every had and I have purchased a lot of vehicles and am buying more, not by choice. ;-) thx to Ida. I was in and out of the dealership in 20 minutes. Hard to believe but true. It was fully worth waiting the 8 weeks for the build and two hour drive to work with Kate. I would highly recommend you give her a call if you are looking for a new Jeep or a unicorn! Thank you, Vince
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November 2021 by frank obrien
Absolutely the best experience. After calling 3 local dealerships here in NY i was told there is nothing available that matches what your looking. You will just have to wait for the MY22 to come out. I found Courtesy from the Jeep website and called about a Jeep they had listed for sale that matched what i was looking for and sure enough it was sold , but the warm and friendly voice from Kate Morris said don't worry we can order you a new one just like it. Kate's enthusiasm was off the charts!! Walked me through the process of buying a vehicle from out of state, and she told me about the tread lightly discount that get pricing under invoice while in NY the were asking over sticker! Cant say enough about how great kate was to work with. Call them!! and aske for Kate!!
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November 2021 by jessie lynn
This place is a joke. They are over priced and unfair. They sell junk used cars and don't even fix them right before they put them on the lot. The owner manager of the place is rude and disrespectful. Do not take your car there
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September 2021 by Christina Phillips
They sold me a lemon. Then every time i brought it back to be fixed, i had to pay for everything they had messed up. I will never go there again. They were rude and overcharged me.
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June 2021 by Kate Billet
If you go to this dealership, my only suggestion is that you DON’T deal with Kate. She is RUDE and shouldn’t be working there. That being said I HIGHLY recommend Dan, who swooped in and saved a sale and a customer and really was a kind and friendly face that you want to be on the other side of the desk when you’re buying a new car. Dealing with Dan turned this one star review into a 4 star, only losing one because of Kate. Thank you DAN for selling us our new Jeep! We love it already! Check this place out if you’re looking for a great price, we looked EVERYWHERE and couldn’t find better!
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May 2021 by Danny D'Ambrosio
Great service and sales. SAVE.
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March 2021 by Joshua Griffith
Excellent service. Robert and the guys in the back always take great care of me and my 2 cars. I trust them.