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February 2024 by Barbara Garcia
I was a customer of cricket I am no longer I have dealt with the sales people who do not know anything about phones are even answer a question however the one young girl at this location in coatesville was very ...very helpful but is no longer there you need more people like her in your stores as sales person .
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December 2023 by Michael Williamson
Recently bought a plan in this store, and they had a savings promotion of $10/mo if you set up auto-pay. For some reason, the promo dropped to $5/mo. with multiple lines (we have 4) which didn't make sense, but whatever. I went ahead and signed up for and provided my card for the auto-pay. But then was billed the full price...no savings. When I called about it, was told the way it works is that if I were to pay my bill over the phone, there would have been a $5 charge for that. So this "promo" gets rid of that surcharge. That's no promo. And it has nothing to do with auto-pay either. I turned off auto-pay and the bill stays the same. So why advertise an "auto-pay" savings promotion? At best, this is misleading. Beware of "promotions". Not sure if it's just the Coatesville store, or a broader problem with Cricket.
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September 2023 by Tom Kerrigan
Waited 45 minutes outside while the door was locked. Then the lady working there said I had to go elsewhere because they didn't have SIM cards for my phone. (It's a Cricket phone)
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July 2023 by Phillys Pharrah
Derrick was awesome help
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April 2023 by Alexandra MacDonald
Not the most friendliest Associates
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October 2022 by Jonathan Brown
Good people
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September 2022 by Justin Myer
Always helpful and worked with me on issues.helped me out a lot when I got a new phone.
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June 2022 by David W.
Not the store fault but my service was cancel and I didn't do. When I called customer service. They refuse to restore my account without a payment. This was truly unfair because I wasn't the one who cancel it. When I ask for the paper trail so I can see who it was , I refused and told to make a 60 to restore. This totally unfair and you should not partner with them. They don't protect the customer at all. Hope this didn't happen to anybody else.
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April 2022 by Gisselle Rosa
Great management, I recommend using this cricket :)
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March 2022 by Franco Cruz
The are really helpful and they have really good customer service
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March 2022 by DR Johnson
Thank you Nicole!!! You were so helpful ?
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March 2022 by Reco Oxendine
Love it here.
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December 2021 by King Web
What make this place runs as they have great workers that are intended to your every thoughts
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September 2021 by Pamela Hines
Fast service and good customer service
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May 2021 by the car genius AKA The gamer LOL
Customer service was great. Lauren helped me very well. She got me a new phone and I was very happy.
