Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers a convenient and low-touch rental process with clean, sanitized vehicles. It operates over 7,000 locations globally, ready to fill rental needs for any adventure. While some note that reaching someone by phone can take time, especially at busy locations, this is often because the staff is focused on providing top-notch, personable service to in-person customers. The teams are praised for being friendly, helpful, and attentive, making customers feel like humans by laughing, talking, and turning stressful situations into enjoyable experiences. The online reservation and extension systems are described as very convenient, quick, and easy. The pick-up process is often quick and easy, with staff noted for being kind, patient, and informative, particularly regarding insurance options. Vehicles are consistently reported as clean and reliable. Most interactions result in pleasant experiences with excellent customer service, leading customers to state they will definitely use Enterprise again. Although occasional billing or deposit issues are mentioned, these are typically resolved quickly after discussion with management. Overall, the company provides great service with great people, ensuring customers look forward to their next rental.

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