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January 2024 by Joanne Cushman
Love my couch
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November 2023 by Jessica guy
If I could I would give them no stars at allI ordered a sectional on November 9thThere was a tear in it that was supposed to be fixed before delivery but never wasFinally after 2 whole weeks of being without furniture, they deliver my furniture and I noticed multiple tears behind and underneath the sofa.I called to address this because they had enough time to either order a new one or better yet communicating something with me. Pretty sure the employees knew it was there. Now as the delivery guys are putting the legs on the sofa, they fall off. The wood is not holding the screws. So me wanting to change around wont happen because my sofa will sit on the floor. They then offered to order a new set for me, for them to give some man my number to come fix it. Now I'm furious and waiting to hear back from corporateDon't go here people! They will try and sell you used & damaged items for full price and wont let you know anything especially if you don't notice it on your own. They want your hard earned money while they lie about their products
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July 2023 by Sue Brennan
The staff and mgr Darren are always very friendly and helpful
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May 2023 by David Slay
I have always been treated really good by rent a center and everyone is always so nice
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February 2023 by jennifer aguilar
This is the second time I update my payment
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December 2022 by Donia Bradley
The store manager, sales associates, and delivery drivers... Are very professional and customer oriented. Every time I go into the store I am always acknowledged and greeted with a smile. Best location ever... Other locations should definitely mirror this one...
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October 2022 by Becca Blaze
we made our down-payment online via website and delivery was supposed to be today! they text us today asking to verify income and copy of license... WE ALREADY MADE OUR DOWNLAYMENT AND THEY WONT DELIVER THE TV? What is the point of the site if your employees can't handle simple tasks. talked on the phone with them Tuesday to confirm delivery we had the option of Wednesday or Friday. we chose Friday and now this. THANK GOD WE USED PAYPAL REFUND!!!! So disappointed I should have never suggested them to my husband if I knew we would end up paying and getting no TV.
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June 2022 by michael boykins
Anna is awesome great service she was pleasant
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December 2021 by Gam3rBab3r
we made our down-payment online via website and delivery was supposed to be today! they text us today asking to verify income and copy of license... WE ALREADY MADE OUR DOWNLAYMENT AND THEY WONT DELIVER THE TV? What is the point of the site if your employees can't handle simple tasks. talked on the phone with them Tuesday to confirm delivery we had the option of Wednesday or Friday. we chose Friday and now this. THANK GOD WE USED PAYPAL REFUND!!!! So disappointed I should have never suggested them to my husband if I knew we would end up paying and getting no TV.
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October 2021 by Alisha Simmons
This has been the worst customer service I have ever received in my life. I’m a female and manage Tyler charged at me to fight me because he had a long day… Me, corporate, and the coatesville police found it unexceptionable you are a male manager and I am a female. He literally had to be held back so that he could no longer be in my face. Fist fighting a man was never worth furniture smh
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May 2021 by Haley Beiler
Every time I deal with anyone from this location they are helpful and patient.. I'm glad I decided to go through RAC
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April 2021 by John Rice
Terrible customer service.
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July 2020 by Pammy Lynn
Took a friend shopping, they didn't really have what she really wanted but had a nice time looking around
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January 2020 by Cheryl Calabrese
Spent a lot of time on the phone yesterday with Tyler from this location. Service was excellent & delivery of rental power recliner was done in the same day. In fact, Tyler was one of the delivery guys in addition to being in the store. Highly recommend...
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April 2019 by Levon Wright
They have awesome deals and the staff is vwry down to earth.
