TheFireStore is a reliable destination for quality firefighting gear, offering a wide range of products including helmets, boots, flashlights, tools, apparel, and PPE from trusted brands. Customers have reported mixed experiences with custom orders. While some faced issues like misspellings and confusing order fulfillment, others appreciated the responsive customer service, which worked to ensure timely delivery. One customer received their custom leather front earlier than expected, highlighting the potential for excellent service. Many praise the store for good prices and valuable newsletter deals. Overall, TheFireStore remains a preferred choice for firefighting equipment, with both positive and negative feedback that suggests room for improvement in order accuracy and communication.
Despite the many bad reviews I’m seeing, I absolutely had a fantastic experience so far with this company! I ordered tets to replace on my helmet and they look and stick great… I’m not sure why there’s this many people leaving a bad review but I think this is my go to for anything I need for my gear!
December 2022
This is one of 2 places I will buy equipment, but it is #1 on the list of places to check. Good prices, good customer service, and the newsletter deals are top notch.
September 2022
Dealt with Erik many times.Great customer service and always ready to help build or take care of orders.
