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September 2024 by Dave Carroll
Leonard's is the worst tow company in this area I called for a tow he gave me a price and I just said that was ridiculous he told me that he wouldn't tow my car so if anyone needs a tow don't call very rude.
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September 2024 by Elaine Bennett
My daughter drove my car up over a boulder and called AAA. Leonard's sent a driver who realized that moving the car with just his truck would likely cause more damage and called for a second to help out. They managed to lift the car and move the boulder, lowering the car safely and preventing significant damage. They were also incredibly kind to my daughter, who was pretty shaken up as this was her first incident and it took me more than an hour to get there. They even helped us roll the boulder back into place when we were trying to clean up the mess. I am grateful that such a kind and careful person was there to take care of my kid and my car!
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September 2024 by Kriss Baker
Professional business, reasonable rates.
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August 2024 by Bob Solkovy
Extremely helpful. Courteous and professional service.
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July 2024 by Elizabeth Ferroni
These people were just awesome was able to leave the keys with the people where my car broke down. They came and picked it up, towed it to the dealership for me. They even hurried and were very courteous. Made a miserable situation so much better and got me to work on time.Thank you!! ?
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June 2024 by Nic N
Great people, fast and professional response.
They do everything to help. You feel yourself a part of the family, not a customer.
I really appreciate their help and would never hesitate to refer to them.
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May 2024 by Erin F
While on a day trip, my engine overheated, and AAA Roadside Emergency Service dispatched Leonard's for us. They were responsive and gave us an accurate ETA. We were lucky they could accommodate the request to travel about 70 miles, so the car could be dropped at a repair shop within walking distance of my house. The driver, Tim, was professional and friendly. They sure bailed us out!! We would have been trapped in an unfamiliar rural area after dark.
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May 2024 by Paul Roberts
Brandon was possibly the best towtruck driver we’ve ever had. Bright upbeat knowledgeable. Great communication. Easy to give complex directions to. Was very helpful, pointing us in the right direction on troubleshooting our car. Thank you once again Brandon!
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April 2024 by David
Trustworthy and knowledgeable
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March 2024 by Kayleigh
Last weekend I found myself in a major bind when my muffler detached on my return trip home to Canada after visiting relatives in PA. I was already an hour away from my family, 2.5 hrs from home, had my dog with me, and it was a Sunday so it seemed like everywhere I called was closed. My muffler was literally dragging on the ground, so driving wasn't an option. Needless to say, I was stressed beyond belief. My relatives sent me a link to Leonard's, figuring someone would be there because of the tow service. Thankfully, they were right! I waited about 45 minutes, which to me was nothing if it meant getting someone to come out that day. The tow driver (I believe his name was Nicholas) arrived and suggested that he try to wire up the muffler to the car so I could get home. He went in with me to the local Autozone (where I was parked) and tried to look for something to wire it up, which, strangely they had nothing. By now, one of my relatives was on the way to me, and was able to pick up some mechanic's wire for him to use. The tow driver was so patient and never made me feel like I was being an inconvenience by asking him to wait. Once he had the wire, he got right to work. I don't even know how he managed to get under my car far enough to wire the muffler up, but he did it, and the muffler held up for my trip home. Him being able to do this on the spot was a lifesaver, and I was able to get home the same day. Thank you so much for helping me during what was a very stressful afternoon. Outstanding service.
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February 2024 by Kristin Carpenter
Brandon just got my keys out AND jumped another car (It was not my day) and I just wanted to say he crushed it. Made my day and was so pleasant. Thanks guys!
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November 2023 by Tina Petergal
Thank you! When no one else could accommodate the inspection of our 2 vehicles due to a cancellation of local business you did without hesitation. Quality customer service by far will return!Service: Vehicle Inspection
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November 2023 by Brian Wildey
They did the job and charged me according to whatever the driver feels like charging. Do your homework folks and don't be afraid to speak up when something doesn't seem right.
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September 2023 by Natalie Geraci-Oliveira
Should have left this review a few months ago but life’s been busy! We unfortunately found ourselves in a position to need a tow in the middle of the night this past April after hitting a deer en route from Brampton, Ontario to Florida. AAA connected us with Leonard’s Auto Service for a tow and we are so glad they did! Our tow truck driver was friendly and helpful (I believe his name was Chris), and he towed myself, my husband and our two young children to a hotel in Meadville. This happened in the early hours of a Saturday morning, and pretty much everywhere was closed. We had to decide where we’d have our vehicle go to for repairs, and based on some reviews we asked our insurance company to have the vehicle taken to Leonard’s to wait on an appraisal and possibly complete repairs if it came down to it. The next gentleman who came to pick up our vehicle from the hotel that Monday was equally friendly and helpful.Given this was an insurance situation, there was a lot of back and forth…for about a month! I cannot say enough good things about Tanya. Of all the people I had to deal with through this entire ordeal (multiple people with our insurance company, AAA, car rental reps, hotel reps), Tanya was by far the most level-headed, kind, informative person who helped me feel at ease about the process and helped lay out what our best options were. I was actually disappointed to learn our vehicle would be leaving their possession and I wouldn’t have Tanya as a point of contact any longer!While I never want to find myself in need of a repair shop in PA (many hours from home) I would use Leonard’s again in a heartbeat! If anyone is reading this review and is in that area, you won’t be disappointed with Leonard’s staff. Thanks again to Tanya and our two tow truck drivers for everything!
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September 2023 by Jordan Cassie
I would give zero stars if possible. Possible the WORST service I have EVER received from ANYONE. The tow driver was extremely rude, cocky, and arrogant. Was of ZERO help. Wouldn’t give me his name when I asked for it because I was unhappy with the service. Called the shop to talk to a manager or supervisor and the woman who answered was just as cocky and rude. Will never recommend anyone use them.
