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December 2023 by Devon L.
If you ever want to get your lashes done! You've come to the right place! I highly recommend Colby! She's the best! Her energy is so inviting and warm! She's very professional and does amazing work! I've seen some of the other crappy reviews and those were from months ago when she first started training! Everyone's gotta start some where in order to flourish! Practice makes perfect! She's clearly been putting in the work to be the best she can be!
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October 2023 by Noel G.
I love my new lashes! Colby did a wonderful job and was so sweet!! It was relaxing and the lashes are exactly what I wanted. Melissa, the manager, was also very helpful and kind as this was my first lash experience!
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October 2023 by Rebecca D.
Dani did an excellent job! The studio is always very clean. I definitely wii be back.
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October 2023 by Rim Safa
Today was my first and last time at Amazing Lash Studio. I went in for a standard lash lift and tint and the results were extremely disappointing. Each eye looked completely different and the individual lashes on one eye overlapped each other, making the differences extremely noticeable. I still have tint and glue residue all over my lids. I called back to see if the lift could be relaxed since I was so upset with the results. I had to call back twice to get an answer. The receptionist advised me that the stylist said the lift can’t be reversed and that’s that. I asked if I could wet the lash to deactivate the perming chemicals and she said she doesn’t know and the stylist had already left. Very unprofessional experience with rushed service and no effort made to compensate me after having spent over $100. Take my advice and do not go here.Service: Lash lift
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October 2023 by Kelly Amber
The girls at the counter and employees are helpful. The manager Melissa is absolutely horrible. Attempted to charge my card 4 months after I cancelled my membership. For her ignorance alone in handling this issue I would NEVER recommend this place to anyone.
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September 2023 by Autumn Werner
I went to this location for lashes for nearly two years before I decided to move on to another company. I had Several fantastic lash artists, Lauren, Ashley, Deanna. They did amazing lashes and never let me down. Unfortunately due to poor management it seems they have lost a majority of their talented artists. After being assured my membership was cancelled several times, they continued to charge me for months on end despite my frequent calls, until finally I was given a contract to end my service, something that was never brought up beforehand. I still Am unsure if they will continue charging me, but will update this review. Overall, poor business practice and effectively scammed me out of several hundred dollars. They’ve also refused any kind of refund outside of the credits I had Already paid for, which I do not want to go back to this place for. Wouldn’t recommend this place to anyone. I have had far better experiences at other lash bars, Warrior Aesthetics has done fantastic for me.
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September 2023 by Kelly A.
The girls who work the front desk and do lashes are very nice and helpful. However, the manager Melissa is absolutely horrible. My membership was successfully cancelled in May 2023 and all of a sudden 4 months later they attempted to charge my card a membership fee again. When I called I then found out I overpaid back in May and had a credit of 79.99, which Melissa not only refused to refund but also refused to stop charging me membership prices for another 30 days. She was extremely rude, not helpful and honestly the business is just a scam. How do you possibly charge someone after a membership has been cancelled for FOUR months and then refuse to help! I will NEVER recommend this place to ANYONE.
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September 2023 by Kayla S.
Never had lash extensions and booked for the first time with Colby. She was warm, reassuring, and helpful in talking through what I was looking for, and we had great conversation while she worked! She was thorough & detailed in explaining after-care instructions, my lashes look fantastic, and I couldn't be happier. Front desk was also pleasant and welcoming. Overall great experience! Highly recommend.
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September 2023 by Heather S.
Not sure why there are so many salty people on here trashing Amazing Lash in Collegeville. I've had nothing but great experiences since coming here. Colby does an amazing job on my lashes, she's fast, fun, and professional, and my lashes LAST perfectly for the two weeks between our appointments. The front desk staff is friendly and professional but warm at the same time. I have the monthly package and it makes my refills affordable and literally makes me want to get my lashes done. I book every two weeks consistently. I love it here.
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September 2023 by Leanne
Clearly some unconventional business practices going on here. My neighbor and I had been going to this location for over 2 years and absolutely loved our lashes. Then our lash stylists ended up leaving along with all of the other stylists, it seemed? We ended up both cancelling our memberships, as we did not want anyone else, besides our usual girls, to do our lashes. Everything was fine, until about 3 months after I cancelled, they had started billing me again. I ended up having to call the studio 4 times speaking to 4 different people who all claimed they did not know how to help me and I could not be refunded. I even explained every time I have an email from the studio stating my membership was cancelled and I would not be charged moving forward. The manager was never available when I called. The people at the front desk continued to tell me all of her IN DETAIL personal issues as to why she had not been at the studio. Very professional. I ended up having to call back 3 more times constantly being told “Oh they will get back to you”. At this point my membership had been charged AGAIN. I was furious, I ended up having to call and cancel my credit card to prevent another charge. After over a MONTH, which is more than a generous amount of time and being charged twice, I was FINALLY able to speak to the manager. It is sad that I had to threaten to dispute the charges and come down in person for them to be able to refund me. After I got all of my issues with them resolved, my neighbor started getting charged. 4 months now after her membership was also cancelled, and she had an email stating so. Based on our experiences, I would recommend steering clear of this studio. Going to new lash studio now, where apparently a lot of other clients from here now go. Have been hearing this situation has happened to quite a few people. I now understand why this studio has gained a terrible reputation, which is an absolute shame.Service: Eyelash extensions
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September 2023 by Amanda C.
Where to start? - new owners took over and abruptly cleaned house. Senior estheticians were all let go. Front of the house staff was let go. I preferred to go with master level stylists - but there were none left. Yikes. They said I could put my membership on a "freeze" and I would not be charged until I contacted them and resumed. Except I was - twice. I played phone and e-mail tag with ALS and was eventually told there was nothing they could do, they could not refund me, and they had let the person go that I had spoken with. Reading the other reviews here makes me think the charges and the situation were anything but a mistake. I filed a dispute with my credit card company and it was settled in my favor and I received a refund. Shady shady shady all around - not to mention the awful treatment of hardworking, tenured employees.
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August 2023 by J Johnson
Friendly staff inviting and relaxing environment. Colby consistently does perfect lashes times after time. A joy to talk with during our sessions. Would highly recommend to anyone considering getting lash extensions.
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August 2023 by Abigail Grillo
I’ve been coming to amazing lash studio for over two years and have been seeing Brynn recently for volume lash refills. She is the best and I am always happy when I leave!Service: Eyelash extensions
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July 2023 by Mallory C.
I wish I had seen the yelp reviews before my appointment. I had an appointment 7/19/23 for a sexy full set with Colby. I set this appointment so I could have my eyelashes done for my vacation which was the following day. After the service I noticed my eyes were a little pink and watery, which I assumed was normal since Colby told me it'd go away within a few hours. However the following morning my eyes were bloodshot and glassy. They were very painful and had lots of pressure behind my eyes. I emailed the lash studio that same morning with my concerns and have not yet received any correspondence. My eyes stayed in this painful red condition for 4 days and I will be going to an eye doctor as my eyes are still having trouble. I DO NOT RECOMMEND THIS STUDIO TO ANYONE.
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July 2023 by Tiffany R.
Amazing lash in collegeville has gone down hill . I have been a customer for about 2 years now . When I 1st started at amazing lash they where great slowly but surely the service and technician has declined drastically. They definitely damaged my eyelashes by putting the wrong size on and didn't even tell me they where getting so damaged . I went to a smaller size because now it looked as if I had no eyelashes at all. Recently I have tried to cancel my membership and I have had such a hard time doing so . June I had cancelled and I still got charged in July . I'm playing phone tag with the manager as well as multi emails back and fourth . This was the final straw for me . I don't think I'll ever return to this specific location. I may go back to amazing lash eventually and try a different location . I must say all my lash technicians have either been fired or quit after the new owners took over . This was very disappointing to me as well . Not once was I even informed my lash girl was gone . They where just gonna stick me with anyone and not even mention it . I'm still waiting on a refund that I was told isn't coming .
