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March 2024 by Michael Felicione
STORAGE RENTERS BEWAREI rented a 5’x10’ storage unit at Extra Space Storage in Collegeville this past December at a rental rate of $40.20/mo. I just received this notification from them that my rent will increase 73% to $69.41/mo after only 4 months. I was warned about this before I rented there, but, I didn’t think that it would be this outrageous an increase. Renter’s please beware that the price they quote is a scam in order to get you to rent from them.
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March 2024 by B L
Sean, the manager, was professional, friendly, and made the process easy. Clean units and easy access.
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March 2024 by Jennifer Bradbury
We just booked our first ever storage unit and I was incredibly impressed with how kind and how helpful Sean was. He called right away after we booked to see if we had questions and needed help and he will be giving me a tour soon to make sure we are set up. This is a true example of customer service.
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February 2024 by Beverly Hartman
Excellent service! Clean facility! Easy to set up account and immediately use the storage facility!Sean is a delight to work with. He sincere desire to assist me was evident and greatly appreciated!
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February 2024 by Becky Struwe
Had a great and easy online experience renting my unit. Nice outreach from the office as well. The location is clean and secure. So why one star? Because after securing a great rate online and making my first few payments, my rate was doubled. I would not have rented here for that rate. What a scam to offer customers and good rate and then send them a card in the mail saying their rent is being doubled.
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February 2024 by Christine Weaver (Biddy)
A little too pricey and there's no temperature control so watch how and what you store in your unit. Staff is super nice. Prices are just too much.
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February 2024 by Stefanie Oughton
So far so good! Sean helped us view and sign up for a unit. He was knowledgeable, helpful and friendly!
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February 2024 by Robert Macken
Was looking for a storage unit after moving to the area. I visited the office 3 times and Sean was a huge help. He gave me information, showed me units, and made the process very easy. He was friendly and courteous; he was also very upfront about all of the costs and benefits. Excellent experience.
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February 2024 by Ashley Snider
Great location and customer service. Sean was very knowledgeable and helpful in helping us decide which storage unit would work best for us.
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December 2023 by Anthony Gray
Easy to deal with. Good security and access 24/7 if you need it. Much better rates than I had at other places. Good place.
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December 2023 by Roger Paul
My wife and I went to the Extra Space Storage in 99 2nd ave Collegeville PA and even though we arrived 10 minutes before they closed, we received the best customer service ever. Sean was the store manager and he delivered such an amazing experience. He took his time to explain the process and gave us a tour on a golf cart. His knowledge, kindness and sense of humor left us happy and excited to be customers. We HIGHLY recommend this location... So please come see Sean in Collegeville if you're interested in a self storage. PS : Best price and space around.
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October 2023 by E E
Amazing professional service. Always clean, neat and tidy. Manager Holly is professional and easy to work with. Always going the extra mile for the tenants. Also appreciate the Assistant manager who fills in when needed and is very knowledgeable. Many thanks to the dream team for your years of great service!
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October 2023 by cindy vesci
Just moved storage areas and we couldn’t be happier. Great price, on-site manager is helpful and courteous. Definitely recommend if you are looking for storage options!!
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October 2023 by Christopher Adam
Very pleased with the storage space. Very clean, secure and easy to access. I would definitely recommend if you are looking for an affordable storage unit. The staff is very attentive and helpful too!
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October 2023 by mohamed mehdawy
This is not my first time dealing with extra space storage. It is one of my favourite places and the most safe and reliable place to get a storage. Costumer service are helpful and easy flowing. And the storage area are all in one floor so very easy access.
