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August 2025 by Erika Liess
Great customer service at the Collegeville location. There do a nice job of getting things done with a quick turnaround time.
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August 2025 by Charles O'Brien
Terrible staff, slow and lethargic
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July 2025 by Casey Handley
I always have a pleasant experience when I go in here.
The workers are so friendly and very helpful. Shipping from this location has always been very quick and painless.
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July 2025 by D Perkins
Whoever is driving the vehicle #PNE270035 is going to end up costing you a lot of money unless someone gives him a good talking to. This morning this driver cut me off twice so they could speed in a residential neighborhood and then had to swerve to miss a police traffic stop past a blind hill. Pull your tape.
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June 2025 by Lenny Scarnato
I use this location all the time. Very polite and helpful.
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June 2025 by K W
Horrible customer service by the gentlemen with long beard.
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June 2025 by Haseeb
Horrible person at the counter. I received the shipment a day before and the box is slightly bent no ripped or anything. I went back to return it next day because it wasn't the right item for me and the guy at the Counter said you need to buy a new box and we will charge you For the box and packing before you can ship this out. The box has to be in excellent condition before you can ship it, and I said why did you bent the box before you delivered and there was no answer to that. Stop selling your store items on purpose if you can't make money with shipping services. Finding excuses and wasting customers time. Just dropped it off to another fedex and no issues at all.
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May 2025 by Kristin Langford
The team here is awesome. I am here typically 1-2x per week and they are always helpful and efficient.
They also helped me immensely with shipping some items to family in CA, packing the objects well to ensure they weren’t damaged in transit.
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April 2025 by Cory Siles
Constantly delivers packages to the wrong location even though there’s a sign and their drivers have come to the right door multiple times when the package requires signature I hate fed ex and I feel like they have no accountability as a company they should be able to track the driver and hold them responsible for this
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March 2025 by Katherine Panczner
I went in today to pick up a package that was supposed to be delivered to my house, which I paid $20 expedited shipping fee for because it was an important package (bridesmaid dress). FedEx said they couldn’t deliver it because the address was incorrect. After seeing the package, it is correctly addressed and matches my drivers license.
I mentioned this to the employee “helping” me and after confirming that everything was correct and he just said “who knows what happened” and offered no assistance.
Not helpful, not friendly, and unprofessional. Wouldn’t recommend.
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January 2025 by Tiffany Mohr
Very welcoming & helpful. Needed a quick print project for my new job! Pat was so helpful. He not only walked me through the steps of submitting, but also made suggestions on paper quality. I appreciated his expertise & offering to trim tge images so it had a better presentation! I will definitely be back for all of my corporate print projects! In a world with a lack of service skills it was refreshing to have such a positive experience!
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December 2024 by Chris Bailey
The “email your attachment to print” service is useless. Stupid me only gave myself 25 minutes to print something at Fed Ex this morning, thinking that surely that would be enough time. It wasn’t until 40 minutes after emailing my attachment that the code necessary to print came back. I’d left by then, because who has 40 minutes to just stand around a Fed Ex waiting to be able to print?
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October 2024 by WILLIAM STRAUB
Excellent all around. As competent as they are courteous. The guys here “get it” when it comes to needing a specific/custom order fulfilled with accuracy and understanding. A trusted service, time and time again. Thank you!
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August 2024 by Vince Rocchi
I was in a rush to get a large format printout and went to the Collegeville store expecting to be able to quickly do it myself. Pat (manager) and Ryan (staff) helped me immensely through the process offering great advise on how best to prepare the materials.
When I was ready to print though, I couldn't do it myself. Pat said they could do so but they had a couple of jobs ahead of mine. Unfortunately, I had to be somewhere with the materials within the hour.
Pat was incredibly generous and dropped what he was doing to print my work. He was finished in about 20 min and I was off to my appointment. My apologies if someone's scheduled work was impacted, but I wanted to recognize the team for their helpfulness and flexibility.
My appointment went very well and the printout was very well received, primarily because of the work of Pat and Ryan.
Thanks guys
V
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May 2024 by sean meehan
Ralph was zero help and made me realize that the UPS store was definitely the store to use…luckily his coworker stepped in to save the transaction.
