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December 2023 by Norena Mancao
Great service and quick. I’m very happy. Thank you! ??
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October 2023 by Jay Ratchford
Cursed, yelled at and tailgated driving the speed limit through downtown Collegeville by the driver of one of their trucks.
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July 2023 by Ellie Stehman
Driver almost killed at least 5 drivers including my family. Switches lane way too fast without looking and tailgates everyone so they move out of his way. Hurts more people than they help. If you see this truck: please be careful.
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July 2023 by Marianne D.
Have taken multiple cars here for years and they are the best! 100% Honest, they will never charge you for something you don't need. Once I was convinced I needed new brakes, but they checked them and assured me it was unnecessary and just a little rust on the rotors for sitting too long without being driven. I recommend them to everyone Looking for a good mechanic.
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March 2023 by Christopher Roney
Multiple times had witnessed the driver be rude to common people in traffic. Drivers always speeding and cutting people off. I will never use their service if the occasion ever presented it self.
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November 2022 by Shane Beard
So my car broke down and I needed a tow. AAA posted my service request at 9 and the tow driver was there by 9:20 Pm. He had me call my wife to come and give me a ride since I "can't ride in the truck" even though AAA said I should have been able to. He proceeded to tell me his shift was almost over and that he didn't think he could take it because he had work at 3:30 am as if it was my fault or problem he accepted my service request... he tells me he can't take it and he'll call the other truck who is less than 5 miles away from my location. So my wife and 8 week old baby are now waiting with me (it's about 9:45-10 pm). I wait another 40 minutes with no update or help. I finally call AAA to find out what's going on. They tell me that you dropped my service request because now, somehow, I'm "out of their service range". I waited until 11:20 until AAA could find another tow company cause Jack Nolan's not responding and just canceled my request. This is an outrage and unacceptable. I was stranded for over theee hours with my wife and 8 week old baby in the car. Btw the other company that finally helped me was ACTUALLY out of my service range and where the ones that helped when you guys just left me hanging. Disgusting and disappointing to say the VERY least. You don't even deserve one star.
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November 2022 by Denis Moyer III
Absolute garbage. One of your employees doesn't like to finish his shift, and also doesn't like to pass on the word that someone else will need to pick it up. Waited for two hours because someone's shift was almost over. Lazy and unprofessional is an understatement. Whoever left us out there should be fired, 100%.
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October 2022 by Nick D
Timing belt started to shredded self pulled into the gas station not knowing what it was and he came out and asked what’s wrong I told him about it and fix it three days for decent price.
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October 2022 by Dillon Robinson
Needed my truck towed, so I sent out a request at 6:15pm to (AAA). A driver from Jack Nolans was sent out with an ETA of 7:05pm. Sat and waited till 8:15pm! An hour late is unacceptable. I then called the driver and canceled. Said he was servicing a repeat customers vehicle and that the customer offered him a bowl of soup, and wouldn't take no for an answer..... don't make excuses for not being on time. Not happy with the service provided.... when you are already late you don't take a bowl of soup.
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October 2022 by Laura R
So pleased with my experiences- two to date! A couple months back, I locked myself out of my minivan ? and in less than 30 minutes I was back in and on my way to work! Most recently, my power steering pump (and some other things) gave up and I needed to be towed from my sons school to a local garage for work. Gwen, who was setting things up and taking my info, was absolutely amazing; calling to check on me, dealing w AAA, etc. I’m new to the area and being treated so kindly while dealing w a big, expensive problem was really comforting.
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October 2022 by Pamela Parkhurst
I needed a tire fixed while I was a student at Ursinus. They treated me with respect & were honest about the repair.
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August 2022 by Siddharth Parimal
Very timely, respectful, knowledgeable and reasonably priced. I requested battery replacement on my car which was parked in my driveway (because battery was dead) and Jack was prompt in his services.Services: Auto battery replacement
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May 2022 by Natosha Lopez
Today was my 5 year wedding anniversary. My car broke down. I managed to make it to Jack's. They really saved my anniversary. The young mechanic there definitely fit me in to just help! Don't see a lot of that kinda help these days. Thank you so much Jack Nolan's Towing and apparently more!
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May 2021 by Joleen Hu
I have just moved to PA from out of state, and was unfamiliar with the PA three steps process of having to get a driver’s license from DMV, then registration and plates from the private tag shop, then vehicle inspections. I was at this final stage where I was given 10 days to get the car inspected or running the risk of driving a vehicle without inspection. I was lucky to have found Jack Nolan, who was extremely understanding and helpful in helping me to get to the finishing line with the vehicle inspection. Gwen was extremely friendly and accommodative, especially during this COVID-19 situation, and has given thorough instructions on contactless transfer of vehicle to keep everyone safe. Both Jack and Gwen are honest and straight forward and are trust-worthy (which is important for an auto shop). Price was fair and work was done right and vehicle was kept clean after returning to me. I am so grateful to them and am absolutely happy to have found a local family-run business that I can go back to and support and trust.
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May 2021 by Ray Tenney
The Nolans are very nice and honest people. I trust Jake with all of my vehicles. If you are looking for an honest, affordable and good mechanic, these guys are it.
