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February 2024 by James Welsh
Jo helped my son and I with a fitting for a wedding. My son is autistic and it can be very difficult but Jo was patient and went above and beyond to make it a great experience. I will definitely be back.
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November 2023 by Steve Knerr
The worst place to buy a suit. The salespeople were not helpful at all and criticized the shape and size of my son to his face more than once. I would never go there again. I came out shaking. And I even told him how rude he was. He laughed as well as the manager. No excuses.Wow
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October 2023 by Jessica Destefano
This business is not LGBT+ friendly and their employees need to be trained in diversity and inclusion. I went to this location to purchase a suit for my wedding. I am a female that wears suits. I have experienced 2 separate occasions. on 10/1/23 where the younger sales associate was rude to my wife and on 10/4/23. Again this very same associate made it a point to not help me and do everything else he could to avoid me. The other sales associate that was willing to help me was very pleasant and answered all my questions and offered great suggestions .
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July 2023 by Amy Collins
Jo was absolutely amazing! We went in looking for my Fiance’s suit for our Hawaii elopement and she knew exactly what we were looking for. My Fiance tried on what Jo suggested and it was perfect! We will definitely be back again for accessories. Thank you, Jo and her staff for the excellent service.
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June 2023 by Jesse Hoffman
Got some very good advice and help in picking out my wedding outfit. Thank you.
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June 2023 by Brett Heller
Jo was Fantastic! I came to the store at 9:30 . I didn’t realize that they weren’t open until 10. Jo let me in early and i told her what I wanted and she exceeded my expectations! Every job needs a Jo! Thank you for taking such good care of me!
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June 2023 by Tami Morris
Being a SUIT shop, one would think they'd have all suits. But ZERO slim fit 44L in black. Seriously? Not even one suit in that size. Like that's such an odd size when a million men are that size.Went to Men's Wearhouse instead.
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April 2023 by Somy Millet
Nice busy store. All the employees are helpful. It's a little confusing on who is on the list to get help , who is next for the fitting room, and who is paying.
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April 2023 by Dean T
Not the Jos. A. Banks of old. Sold out to Men's Warehouse. All things the same. Commissioned Sales folks. Maybe this one in Collegeville. Not a good experience.
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April 2023 by Kevin Miller
I went in yesterday to purchase a new suit for a wedding coming up next month. I was greeted and immediately helped by Jo. She helped me find what I was looking for, measured me, and got me prices so that I stayed within my budget. She was very nice and friendly throughout and did not try and sell me something over my budget. She earned any future business I’ll have in the future.
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April 2023 by Anthony Carfagno
If i could give 0 stars i would. I had an appointment to try on tuxedos and when i walked in Brittany said "may i help you" i said "yes i have an appointment to try on tuxedos". Her immediate response was "no you don't, that was not brought up in the email."I have the emails back and fourth explaining what i intend to achieve during the visit and her confirming. She was very rude and not helpful at all. 1/10 on customer service. Maybe next time explain why i cant try on tuxedos or what the miscommunication was not just shut down the opportunity of a paying customer.Needless to say i will not be returning to this store and i don't recommend anyone do so while she is on shift. I have never in my life been treated so poorly by any store the way i was on this day.
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October 2022 by David Kolesar
Had a wonderful experience here.I wound up being helped by an employee named Derek. He was extremely patient throughout this process and, quite frankly, has a very good eye for fashion. I can't speak for anybody else, but this guy was VERY good at what he does and hooked me up with a great suit at a great price. Even though I did it last minute and had a ton of questions, he really went above and beyond in helping me.It wasn't even that expensive. Whoever hired this guy obviously knows what they're doing. If you're looking for a suit, go to this location.
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October 2022 by Kandra Denise
I wish there was an option for negative stars. We went in several weeks before our wedding to rent a suite for our son (12). The older male sales associate "helped" us. We were very specific in what we were wanting and pointed out a specific suit in a book he gave us. He then proceeded to have our son try on different items to get the right sizing. He assured us that the items he was trying on was not what we were getting and we'd get what we pointed out. We paid for the rental and then waited. Our wedding was on 10/13. On 10/10 I called the store to see if the suit was in and he rudely asked if I received a call/email and when I told him no, he said it'd "probably" be in tomorrow. The following day, 2 days before our wedding, we got the call the suit was in. I took my son to try it on and it was horrendous. It was completely the wrong suit. The pants weren't even tailored correctly, the white button up underneath was dingy and gross looking, the suit jacket looked misfigured giving him very very broad shoulders and it cut in weird around his waist. The sales associates response " well if I order in something today, I don't think it would be in on time for your event".... I could have lost my mind at that point. Luckily Brittany came in, another sales associate there. Bless her heart, she tried so much to help. I'm thankful for her efforts. She was able to get new pants in on time (that Jos A Bank wanted to charge me extra for!!!) , however, they still weren't great. I ended up running around the day before my wedding finding a suit for my son to wear. I ended up purchasing one from Kohls and thank god I did. He ended up wearing the suit purchased from Kohls for the wedding and it fit him better. Jos A Bank wouldn't refund my money for the suit rental, luckily it was only $50ish. I wouldn't recommend renting anything from this store and I would certainly not deal with the older, balding gentleman there either. You can tell he doesn't care about the job, helping people, etc. Brittany was amazing though. Should you have a reason to go in there, I'd encourage only dealing with her.
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June 2022 by Barry Kabinoff
Super helpful sales associate got me what I needed. Then I asked to be fitted for a suit, found one I liked and another associate started helping who seemed to be a bit more knowledgeable but severely lacked social skills or was just having a bad day. Ended up just buying a couple shirts that were nice and will buy a fitted suit elsewhere due to the second associates attitude. Unfortunate as it was a nice suit - maybe another store though.
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June 2022 by Timothy Bateman
Good place , have had many custom jackets and pants made here. Staff is always helpful
