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February 2024 by Jiayan xiang
The location is OK, but Lab Corp's service is really bad. They have no customer phone number except for billing, everything is done through online form which is not helpful. We had the same test last year which took 2 days for the results to show up. This time, it's been over a week and nothing. Went through the contact us form and just got a generic answer stating nothing has been resulted and wait for 14 business days. All for a routine test?
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February 2024 by Kristine Diezel
Russian accent woman at desk was extremely rude to my daughter and I. We have
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January 2024 by Yem Andi
Very friendly staff and short wait time.
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December 2023 by Amanda Kraus
This is the best place to come for blood work. All of the employees are wonderful. This is the only labcorp I've never had a problem at. I drive out of my way to come to this labcorp cause it's the best.
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October 2023 by Danielle Licwinko
Had to bring my 18 month old for fasted blood work this morning. Worked with a kind gentleman while checking in and he asked for help from his female co worker. She was the one who ended up TRYING to do blood work. After poking around for a few minutes of my son screaming she said she couldn’t get it bc he was kicking. I was holding his legs so tight his one shoe was half off. It’s completely understandable to not be able to find a vein in a chunky small baby but to say he was moving too much was frustrating and absolutely not true. Nonetheless I said okay and went to take his shoes off and toss them on the floor (since he was sitting on my lap with the blood drawn arm down over us both) she told me not to throw his shoes AT her coworker? At that point I asked for someone else to do the blood draw. The comment was unnecessary and again, NOT true. The next female who came to help was kind and the gentleman was phenomenal. I wish I got this woman’s name but I was so distraught over the entire process I didn’t. She had rainbow crocs on and should probably wake up and have more coffee or different hours with that mood. Check your ego!I have to get blood work done on my two other kids and I’m going to make the drive to royersford to get this done. If you have small kids, please see the man at this location.
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August 2023 by Stephanie Cooper
The Labcorp in Collegeville, PA is outstanding. The staff there are so compassionate. I have a child who suffers from panic attacks with needles. They are so good with her! We drive to this specific location whenever our family needs bloodwork.
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July 2023 by Naina Ashok Halyal
What’s the purpose of signing in through the kiosk if people who come after you are called in first ? I signed in before 2 others and they were called in first and then me ?! What about First come First Serve rule and when I asked them this question they were SUPER RUDE - they said we are calling you now right? Discrimination is it? Is that a way to speak with the customer? Unprofessionalism at its peak . Horrible experience.
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July 2023 by Katrina Seeber
I went to the Collegeville Location yesterday, and not my usual Schwenksville location, because I was instructed to do so for a pre-employment drug screen. I also have a disability and care for children who also have special needs. Yesterday, around 12:30 pm, I was called to come back to the desk to check in by a woman in a white lab coat, with brown hair pulled back into a clip. She had a HUGE attitude problem. She took my information and informed me that I had a high balance, acting very disgruntled, and asked me if I could pay anything towards the balance. I replied that I was very sorry, but unfortunately I was not in the position to right now, but pointed to the lab slip and said I was hoping this job would help me get into a better financial position to begin a payment plan. She shoved the slip back at me and laughed, as she said "Well, apologies are not going to pay our bills, now are they! Go sit over and there and wait your turn."I was in shock to be treated this way. This is completely unacceptable to me. I really suggest that you find out who checked me in yesterday and speak to her about compassion and respect for patients. Remind her that she does not know everyone's story and that she should not assume every patient is trying to get away without paying their bills.
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December 2022 by Brandi Mauriello
My six year old needed blood drawn and we had a terrible experience with the phlebotomists. Neither addressed us nor our daughter throughout the process aside from making two rude comments. I would expect basic human decency and even that was too much to expect. I wouldn’t recommend anyone use this site, especially for a child.
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October 2022 by Greta Flothmeier
I am writing a positive review because I was surprised by the negative reviews. I have always been very happy with this Labcorp location - respectful, friendly and good at taking blood samples. Thank you!
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September 2022 by Timothy SEO Geiger
I am 62 and never had a problem with someone taking my blood and have it done every year for my health monitoring. Today was a horrible experience and why I am writing this Labcorp Collegeville Review . The employee had to stick me twice and first one, in and out while moving the needle around in my arm.
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May 2022 by Harrison H.
Yuliya was great, I didn't feel a thing. Very professional and was very careful even though it was so early (6:00am). Normally people wreck my veins but this go around was great.
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February 2022 by Alissa Johann
I received a $70 bill for a pap smear back in August. I have been trying to figure out why IBC, my insurance won't cover the full claim, but I have been trying to fix it with LabCorp and the doctor for months and LabCorp has been terrible with handling this issue. They refuse to help in any way or give any sort of information to myself. I have requested them to pause my billing. They did once for me and the 2nd time, said they would pause it but sent me a bill anyways. This has been a terrible experience. Zero information and zero help over a preventative exam. Thanks for nothing.
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February 2022 by Beero Aftahalla
Black lady was very rude to me and my husband as soon as we walked in she yelled out both of you need a mask . I asked do you have it for us she yelled go to wawa or Cvs and buy one .I’m sure there’s a nicer way to say it . The other staff are very nice
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January 2022 by Ravi R
I tried to get appointment at Labcorp locations in NJ and PA but could not find any in the morning. I did a walk-in at Collegeville location. The staff at front desk were very friendly and accommodated quickly. The test were done in less than 5 mins and the results showed up on Labcorp portal within 24 hrs. Wawa is just next to it and I took nice Hazelnut coffee Great service... Keep it up
