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March 2024 by Steven Yoder
We accidentally ordered or tray a week before our party. Once the mistake was figured out they were very accommodating and made us our tray on the spot. Great customer
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May 2023 by Bernadette Bramowski
Always very friendly
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April 2023 by Joe Chiarello
Great pretzels with GREAT customer service!
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March 2023 by Dan ONeil
Pretzels great as usual. Thank you for being friendly, organized and efficient on a busy day.
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January 2023 by Bernadette Daywalt
Awesome pretzels I get trays for every family party we have and thats at least one a month!
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January 2023 by Riley Weersing
Best experience I've ever had as a customer! I've gone here rather frequently since I work in the shopping center. Today was the most amazing day. I'm at work and started to get hungry but I only brought one card today and the account only had a few dollars in it because it's not my main checking account so I figured I'd get a pretzel dog and a cheese cup and call it a day. The account was a few cents short of the total and they gave it to me anyways for the price of the pretzel dog. To the young gentleman that helped me out today. Thank you so much for your kindness. I've been so stressed out with Christmas and am working a 12 hour shift with no food for lunch and you guys just saved my day. It meant the world to me thanks you guys! ?. This is my absolute favorite place to get pretzels if you're looking for a good place to fill your hankering for pretzels this place is a 100/10! I recommend this place whole heartedly.
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January 2023 by Manny Quinn
Pretzels are always over cooked. They taste more like a hard pretzel than a soft pretzel
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December 2022 by Johnny Utah
Pretzels are always over cooked. They taste more like a hard pretzel than a soft pretzel
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December 2022 by American Muscle
Best experience I've ever had as a customer! I've gone here rather frequently since I work in the shopping center. Today was the most amazing day. I'm at work and started to get hungry but I only brought one card today and the account only had a few dollars in it because it's not my main checking account so I figured I'd get a pretzel dog and a cheese cup and call it a day. The account was a few cents short of the total and they gave it to me anyways for the price of the pretzel dog. To the young gentleman that helped me out today. Thank you so much for your kindness. I've been so stressed out with Christmas and am working a 12 hour shift with no food for lunch and you guys just saved my day. It meant the world to me thanks you guys! ?. This is my absolute favorite place to get pretzels if you're looking for a good place to fill your hankering for pretzels this place is a 100/10! I recommend this place whole heartedly.
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November 2022 by Sam Bower
Stopped in to get some pretzels for the kids.
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October 2022 by Lori Flicker
I would rather drive out of my way to come here for hot freshhhhhh pretzels! All the staff is super kind and friendly. Other locations? Terrible food and people lol YOU GUYS ROCK!
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October 2022 by SaraJane M.
Prompt service. Reasonable prices and warm pretzels. Love their sauces.convenient location.
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September 2022 by Edgardo Irizarry
Called ahead to place a large order; it was freshly baked at the timed I arrived and they got my order out super quick.
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August 2022 by Michael Smith
Go here at least once a week. But the past couple trips some of the pretzels are not cooked in the middle. The end pretzels are perfect but the middle large ones sometimes are not cooked all the way. Please fix that. Also yall need to start putting cheese back in those hotdogs. You used to have american cheese.
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August 2022 by Doug K.
On Tuesday 08/23/22 I went to Philly soft pretzels in collegeville to pick up for a company meeting where the C.E.O. was coming in from N.Y. and specifically asked fo some. I arrived at 0615 and waited till they opened at 0700. At 0645 I noticed people going in and went in also. Upon entering I was spoken to, not greeted by a female behind the counter who informed me that they weren't open yet but she could take my order i placed my order paid she handed me my reciept with out so much as a smile or even a thank you. After taking my order she waited on another customer, a Sgt at the local state prison. While waiting for my order I watched the young man behind the counter make the pretzels and when he put some in the display case I complemented him on his skill, he bearly shrugged and mumbled what I took to be a thanks, maybe. The female came back to the counter with a bag and when I reached for it she said no this isn't your order, she, meaning the corrections officer has a standing Tuesday order, I stepped back and resumed my patient waiting. Five minutes later she hands me my order and says sorry if you feel slighted because that wasn't you order, nope, why should I feel slighted because an order placed after mine was ready before mine? If your opening time is 0700 and you open your doors at 0645 then don't be upset when customers come in at 0645, also maybe come in a little earlier to have some pretzels ready when the first customers come in. Really a one star review, but Philly pretzels are so good that they doubled the rating. The C.E.O. upon hearing all this told me in the future to forgo the pretzels.
